Middesk vs. Zoho Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Middesk
Score 8.9 out of 10
N/A
Middesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.N/A
Zoho Analytics
Score 8.2 out of 10
Small Businesses (1-50 employees)
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
$30
0.5M rows, 2 users
Pricing
MiddeskZoho Analytics
Editions & Modules
No answers on this topic
Basic
$30
0.5M rows, 2 users
Professional
$30
per user per month billed annually
Standard
$60
1M rows, 5 users
Premium
$145
5M rows, 15 users
Enterprise
$575
50M rows, 50 users
Offerings
Pricing Offerings
MiddeskZoho Analytics
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers may also pay per use if they are expecting a lower volume of usage.There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
More Pricing Information
Community Pulse
MiddeskZoho Analytics
Features
MiddeskZoho Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Middesk
7.7
Ratings
6% below category average
Zoho Analytics
8.7
Ratings
6% above category average
Pixel Perfect reports8.00 Ratings8.90 Ratings
Customizable dashboards7.00 Ratings8.50 Ratings
Report Formatting Templates8.00 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Middesk
8.0
Ratings
1% below category average
Zoho Analytics
8.1
Ratings
1% above category average
Drill-down analysis8.00 Ratings8.00 Ratings
Formatting capabilities8.00 Ratings7.60 Ratings
Integration with R or other statistical packages8.00 Ratings00 Ratings
Report sharing and collaboration8.00 Ratings8.60 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Middesk
6.4
Ratings
26% below category average
Zoho Analytics
8.4
Ratings
1% above category average
Publish to Web7.00 Ratings8.20 Ratings
Publish to PDF5.00 Ratings8.60 Ratings
Report Versioning5.00 Ratings00 Ratings
Report Delivery Scheduling8.00 Ratings8.40 Ratings
Delivery to Remote Servers7.00 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Middesk
7.3
Ratings
9% below category average
Zoho Analytics
8.0
Ratings
0% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.00 Ratings8.20 Ratings
Location Analytics / Geographic Visualization7.00 Ratings8.50 Ratings
Predictive Analytics8.00 Ratings7.40 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Middesk
8.5
Ratings
0% above category average
Zoho Analytics
8.5
Ratings
0% above category average
Multi-User Support (named login)7.00 Ratings8.70 Ratings
Role-Based Security Model8.50 Ratings8.90 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.50 Ratings8.50 Ratings
Single Sign-On (SSO)9.00 Ratings8.60 Ratings
Report-Level Access Control00 Ratings8.00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Middesk
6.3
Ratings
22% below category average
Zoho Analytics
6.4
Ratings
21% below category average
Responsive Design for Web Access8.00 Ratings7.30 Ratings
Mobile Application8.00 Ratings4.20 Ratings
Dashboard / Report / Visualization Interactivity on Mobile3.00 Ratings5.90 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Middesk
8.0
Ratings
3% above category average
Zoho Analytics
8.3
Ratings
6% above category average
REST API8.00 Ratings8.10 Ratings
Javascript API8.00 Ratings00 Ratings
iFrames6.00 Ratings8.50 Ratings
Java API8.00 Ratings00 Ratings
Themeable User Interface (UI)8.00 Ratings00 Ratings
Customizable Platform (Open Source)10.00 Ratings00 Ratings
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MiddeskZoho Analytics
Small Businesses
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Medium-sized Companies
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
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User Ratings
MiddeskZoho Analytics
Likelihood to Recommend
8.5
(0 ratings)
7.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(0 ratings)
Usability
7.5
(0 ratings)
7.8
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
9.0
(0 ratings)
5.4
(0 ratings)
Implementation Rating
-
(0 ratings)
5.5
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
7.2
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
MiddeskZoho Analytics
Likelihood to Recommend
Middesk is an excellent and vital tool for any business needing to set up operations in a new state. The process the seamless and easy. For businesses looking to transfer administration of existing state accounts, the process is a little more clunky. Either way, Middesk saves a ton of time and brainpower needed to maintain registrations with state agencies.
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Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
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Pros
  • Gathering information needed for registration.
  • Making the registration process efficient.
  • Guiding us through the process when we hit snags.
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  • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
  • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
  • Decision making regarding resource allocation.
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Cons
  • Better navigation.
  • More marketing and make it very reachable to customers.
  • Login is difficult.
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  • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
  • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
  • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
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Likelihood to Renew
No answers on this topic
Usefulness: I find Zoho Analytics highly useful for our data analysis needs. Its features, such as data visualization, reporting capabilities, and integration options, greatly aid our business and analytical processes. Ease of Use: The platform is user-friendly and intuitive, making it accessible to users with varying levels of technical expertise. Reliability: We trust Zoho Analytics to deliver consistent and reliable performance. The platform's stability and uptime contribute positively to our overall experience.
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Usability
UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
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For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
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Reliability and Availability
No answers on this topic
ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
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Performance
No answers on this topic
ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
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Support Rating
The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
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The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
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Implementation Rating
No answers on this topic
If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
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Alternatives Considered
It provides higher quality. Although the price is very costly compared to its competitors, the result after usage is exceptional. Although this product has less marketing, it is able to be reached a large number of people. The navigation is slightly better than the other competitor tools. User experience is another important reason it attracts people.
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Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
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Scalability
No answers on this topic
The system appears to handle large data volumes from different platforms and present the information in a standard format. While the information is helpful, the insight and analytics are very interesting and provide a return on investment. The next part is how the users use that data insight to make decisions.
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Return on Investment
  • Better speed.
  • Better quality for optimal cost.
  • Saves a lot of time.
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  • Zoho Analytics has dramatically impacted the time we spend creating reports. We probably save 20+ hours per month.
  • Due to the tight integration with the rest of the Zoho platform, we don't have to manually import data; it just shows up for us.
  • Having some of these reports in our pocket is great when the owner wants to see something, and we're not in the office. I love the mobile app and the ability to see reports on the phone.
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ScreenShots

Middesk Screenshots

Screenshot of Middesk

Zoho Analytics Screenshots

Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.