Microsoft Viva Engage vs. Socialcast (discontinued)

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.

Incentivized

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.

• No one likes getting a long thread of reply-alls. With Yammer announcements and updates can be shared — without cluttering your inbox.
• Yammer's mobile apps are great for our on-the-go sales team to stay in touch with our office staff.
• Yammer's social aspect makes it incredibly easy to use, even for our less tech savvy teammates. If you've used Facebook, learning Yammer will be a cinch.

Incentivized

• Had an easy to use interface.
• The ability to opt in and out of various groups is great.
• It works great for large companies with lots of people.

Incentivized

• While Yammer has been an easy transition from SharePoint, it's still relatively new and unknown. Some employees claim that feel like the product was just another "add on" to the entire Microsoft Office experience.
• When introducing new employees to Yammer, they are not as receptive because of how widely used SharePoint is across businesses and industries.
• Functionality is simple, but still vastly different from SharePoint, thus creating a learning curve.

Incentivized

• Mobile App does not provide enough functionality to be useful, but improvements have been made.
• More workflow tools
• More common business process apps

Incentivized

Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.

Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions

Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.

The UX is its best feature

Very available

It's a simple product but it does provide value.

We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.

Incentivized

Excellent support; of course not perfect. :-)

The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand

We organically implemented the product

Not applicable, as it is a SaaS platform with minimal implementation

I like how Yammer has functions that are fun and interactive, which can give you much more to do than using Teams or even Microsoft Forms. Yammer helps people feel included and gives people a better sense of how their friends and co-workers are feeling on certain issues. Yammer is a lot more like a social media platform than a work tool even!

Incentivized

CA Flowdock, Igloo and SocialCast are similar tools that deliver essential features to build an internal social network.

SocialCast is reliable and supported by VmWare. This can make people feel "safer".

SocialCast has also a clean interface where you can find options and features quickly. The interface is friendly and fast and is not annoying like the CA Flowdock interface (which opens a new tab/window in almost every place you click).

Incentivized

• Nothing negative. But what we tend to forget is that Yammer is just a product, not a vision for change. The true and deep implementation and adoption of an enterprise network needs work and commitment, just like everything else. The true benefits will only emerge over time.

Incentivized

• Definitely more organized project management and team collaboration.
• Efficiency in carrying out tasks.
• Creates a spirit of collaboration and friendliness among colleagues.

Incentivized