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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Webex Events (formerly Socio)

    Score8.5 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    Microsoft TeamsWebex Events (formerly Socio)
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsWebex Events (formerly Socio)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsWebex Events (formerly Socio)
    Considered Both Products
    Microsoft
    No answer on this topic
    Cisco
    Chose Webex Events (formerly Socio)
    Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work …
    Incentivized
    Chose Webex Events (formerly Socio)
    WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. …
    Incentivized
    Chose Webex Events (formerly Socio)
    I was not involved in this process so I am not able to comment
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    98%
    Would buy again
    63 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    100%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    100%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    97%
    Implementation went as expected
    58 Answers
    Features
    Microsoft TeamsWebex Events (formerly Socio)
    Project Management
    Comparison of Project Management features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    4.2
    192 Ratings
    59% below category average
    Webex Events (formerly Socio)
    -
    Ratings
    Task Management4.9147 Ratings00 Ratings
    Gantt Charts3.276 Ratings00 Ratings
    Scheduling3.9162 Ratings00 Ratings
    Workflow Automation3.8101 Ratings00 Ratings
    Mobile Access5.3184 Ratings00 Ratings
    Search4.2169 Ratings00 Ratings
    Visual planning tools4.1118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    5.7
    201 Ratings
    32% below category average
    Webex Events (formerly Socio)
    -
    Ratings
    Chat5.6200 Ratings00 Ratings
    Notifications5.0199 Ratings00 Ratings
    Discussions5.4187 Ratings00 Ratings
    Surveys4.7112 Ratings00 Ratings
    Internal knowledgebase4.0122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    4.7
    186 Ratings
    50% below category average
    Webex Events (formerly Socio)
    -
    Ratings
    Versioning4.8130 Ratings00 Ratings
    Video files4.1158 Ratings00 Ratings
    Audio files4.7160 Ratings00 Ratings
    Document collaboration5.6173 Ratings00 Ratings
    Access control5.0156 Ratings00 Ratings
    Advanced security features3.7117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.4132 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    8.4
    10 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.210 Ratings
    Mobile Application00 Ratings8.510 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.310 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    9 Ratings
    8% above category average
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Integrates with social media00 Ratings10.01 Ratings
    Record meetings / events00 Ratings8.18 Ratings
    Slideshows00 Ratings9.01 Ratings
    Event registration00 Ratings8.87 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    7.6
    8 Ratings
    8% below category average
    Live chat00 Ratings7.58 Ratings
    Audience polling00 Ratings7.77 Ratings
    Q&A00 Ratings7.58 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    8.4
    7 Ratings
    1% above category average
    User authentication00 Ratings8.47 Ratings
    Participant roles & permissions00 Ratings8.57 Ratings
    Confidential attendee list00 Ratings8.57 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    8.5
    8 Ratings
    0% above category average
    Branding options00 Ratings8.27 Ratings
    Attendee list export00 Ratings8.88 Ratings
    Virtual Event
    Comparison of Virtual Event features of Microsoft Teams and Webex Events (formerly Socio)
    Feature
    Microsoft Teams
    -
    Ratings
    Webex Events (formerly Socio)
    7.8
    9 Ratings
    6% below category average
    Registration, RSVP, and ticketing00 Ratings7.96 Ratings
    Email marketing00 Ratings10.01 Ratings
    Livestreaming00 Ratings7.38 Ratings
    Audience engagement00 Ratings7.69 Ratings
    Event recording00 Ratings8.08 Ratings
    Virtual booths00 Ratings6.27 Ratings
    Networking00 Ratings7.38 Ratings
    Event analytics00 Ratings8.18 Ratings
    Best Alternatives
    Microsoft TeamsWebex Events (formerly Socio)
    Small Businesses
    Flock
    Score9.1 out of 10
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Splash
    Score6.8 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    CrowdCompass
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsWebex Events (formerly Socio)
    Likelihood to Recommend
    5.5
    (278 ratings)
    8.8
    (60 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    9.1
    (2 ratings)
    Usability
    5.3
    (62 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsWebex Events (formerly Socio)
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Cisco
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.