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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Sococo

    Score10 out of 10
    N/ASococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.

    $14.99

    per month per seat

    Pricing
    Microsoft TeamsSococo
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Sococo
    $14.99 or $13.99 if paid annually
    per month per seat
    Sococo Unlimited
    $24.99
    per month per seat
    Offerings
    Pricing Offerings
    Microsoft TeamsSococo
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
    More Pricing Information
    Community Pulse
    Microsoft TeamsSococo
    Considered Both Products
    Microsoft
    No answer on this topic
    Social Communications Company
    Chose Sococo
    Sococo has a better visual appeal. It makes it feel more like an office space when you work from home. There is increased awareness and accountability of whose in the office vs. whose not. There is also a better social connection that directly impacts productivity and company …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    No answers on this topic
    Features
    Microsoft TeamsSococo
    Project Management
    Comparison of Project Management features of Microsoft Teams and Sococo
    Feature
    Microsoft Teams
    3.9
    192 Ratings
    65% below category average
    Sococo
    4.7
    3 Ratings
    48% below category average
    Task Management4.5147 Ratings5.01 Ratings
    Gantt Charts2.976 Ratings00 Ratings
    Scheduling3.6162 Ratings5.01 Ratings
    Workflow Automation3.4101 Ratings4.01 Ratings
    Mobile Access4.9184 Ratings3.03 Ratings
    Search3.9169 Ratings3.02 Ratings
    Visual planning tools3.8118 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Sococo
    Feature
    Microsoft Teams
    5.5
    201 Ratings
    36% below category average
    Sococo
    5.3
    5 Ratings
    39% below category average
    Chat5.2200 Ratings5.05 Ratings
    Notifications4.7199 Ratings5.05 Ratings
    Discussions5.1187 Ratings6.03 Ratings
    Surveys4.4112 Ratings00 Ratings
    Internal knowledgebase3.7122 Ratings5.02 Ratings
    Integrates with GoToMeeting6.547 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings7.01 Ratings
    Integrates with Outlook9.1156 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Sococo
    Feature
    Microsoft Teams
    4.4
    186 Ratings
    56% below category average
    Sococo
    4.6
    2 Ratings
    52% below category average
    Versioning4.4130 Ratings6.01 Ratings
    Video files3.8158 Ratings3.01 Ratings
    Audio files4.4160 Ratings3.01 Ratings
    Document collaboration5.2173 Ratings3.01 Ratings
    Access control4.6156 Ratings5.01 Ratings
    Advanced security features3.4117 Ratings6.01 Ratings
    Integrates with Google Drive5.353 Ratings5.01 Ratings
    Device sync4.1132 Ratings6.02 Ratings
    Best Alternatives
    Microsoft TeamsSococo
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsSococo
    Likelihood to Recommend
    5.1
    (278 ratings)
    1.0
    (5 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    4.9
    (62 ratings)
    7.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsSococo
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Social Communications Company
    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Social Communications Company
    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Social Communications Company
    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Social Communications Company
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Social Communications Company
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Social Communications Company
    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Social Communications Company
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
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    Social Communications Company
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Social Communications Company
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Social Communications Company
    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Incentivized
    Read full review
    ScreenShots