| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Microsoft Teams | Score7.7 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
 Skype (discontinued) | Score7.1 out of 10 | N/A | Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025. | $2.99 per month |
| Microsoft Teams | Skype (discontinued) | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are available for non profit organizations. | — | ||||||||||||||
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| Microsoft Teams | Skype (discontinued) | |
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| Considered Both Products | Chose Microsoft Teams Microsoft Teams over powered the Skype for business due to few major reasons, like Ms teams is windows authentic application, Ms teams is best linked with other window's applications and as well as outlook and one drive. Ms teams allows much larger no. of people to join in a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Skype was fine and had a lot of functionality of Teams. The thing that really converted me to [Microsoft Teams] was the ability to make sub-teams. There are a few groups I'm on at work and each group has its own subfolder within Teams. Within each group are shared files that … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Microsoft Teams Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is easily accesible and is fast unlike others. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is better than Zoom by a factor of two at least. It integrates well with other Microsoft products that we use. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is living up to our expectations, we are able to achieve back our return on investment. Not just the investment or revenue but we have successfully achieved our business goal. The communication both inbound and outbound has been at par with our expectations and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Microsoft Teams [I believe] Microsoft [T]eams is better than both of these apps for a business like ours. [I]ts quick chat and perfect notification system helps us to chat fluid without any problems. It performs better than the chat systems on Zoom, and therefore this is the reason we stayed … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Surely Microsoft Teams is a better option for organisations than the mentioned application. It has clearly taken over the lead within enterprises and government organizations, used by 65% of surveyed respondents. It offers more robust features which other apps don’t provide. It … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams It's more user-friendly and has better features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Teams have more features and more efficient. we can rely on it without any fear of interruptions or unexpected behavior. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Skype (discontinued) Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) Selected Skype because it was the only platform that was available for such purposes for video conferencing or audio conferencing. Since Microsoft, the tech giant, backed it, it was assured that it would work great in terms of productivity, with utmost security measures for all … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Skype (discontinued) Teams is more professional, Calendar integration with Outlook is possible so that is plus point as compared to Skype. Many people use Teams and are comfortable on it so it is good for us. But yes, Skype is the only business communication tool which enables calling on mobile … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) They are close but TEAMs had a wider adoption in the general community which led to us leaning on TEAMs a bit more. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) Selected Skype due to familiarity, and ease of installation and packaging with the OS. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) Skype stacks up against them as it is far more user-friendly and it is helpful for smaller companies who need a more affordable system. However, it does lack some functionalities that other tools have which can change this communication tool to a full-fledged like polls and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Skype (discontinued) Skype has a way better user interface, which is considerably more convenient to use. Obviously, compared to the competitors, Skype stands out as more professional software, which is supported on a lot of devices on different operating systems. As for me, Skype is also more … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
89% Would buy again 201 Answers | 86% Would buy again 85 Answers | |
| Delivers good value for the price | ||
94% Delivers good value for the price 180 Answers | 93% Delivers good value for the price 80 Answers | |
| Happy with the feature set | ||
90% Happy with the feature set 202 Answers | 85% Happy with the feature set 84 Answers | |
| Lived up to sales and marketing promises | ||
91% Lived up to sales and marketing promises 115 Answers | 84% Lived up to sales and marketing promises 53 Answers | |
| Implementation went as expected | ||
92% Implementation went as expected 139 Answers | 96% Implementation went as expected 70 Answers | |
| Microsoft Teams | Skype (discontinued) | ||||||||||||||||||||||||||||
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| Microsoft Teams | Skype (discontinued) | |
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| Small Businesses |  Flock Score9.1 out of 10 |  ClickMeeting Score7.7 out of 10 |
| Medium-sized Companies |  Microsoft Viva Engage Score7.9 out of 10 |  JioMeet Score10 out of 10 |
| Enterprises |  Google Keep Score9.9 out of 10 |  Webex Meetings Score8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Microsoft Teams | Skype (discontinued) | |
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| Likelihood to Recommend | 5.6 | 9.0 |
| Likelihood to Renew | 3.7 | 10.0 |
| Usability | 5.4 | 10.0 |
| Availability | 9.0 | 10.0 |
| Performance | 8.0 | 10.0 |
| Support Rating | 8.3 | 10.0 |
| Implementation Rating | 10.0 | 10.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | 6.3 | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | 10.0 | 10.0 |
| Professional Services | 7.0 | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
| Microsoft Teams | Skype (discontinued) | |
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