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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    RingCentral Video

    Score7.3 out of 10
    N/ARingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
    Pricing
    Microsoft TeamsRingCentral Video
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsRingCentral Video
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsRingCentral Video
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    Microsoft Teams supports planning, through calendar management. The end-to-end encryption from Microsoft Teams increases the program efficiency, as security measures are extensively incorporated. The browser sharing and desktop management have been effectively enacted by …
    Incentivized
    RingCentral
    Chose RingCentral Video
    RingCentral is easier to use and more reliable than Google Meet (or any of the other various competitors like Webex, Zoom, or Microsoft Teams.) I much prefer to use RingCentral as it has been easy to connect with clients and I have received very little to no negative feedback …
    Incentivized
    Chose RingCentral Video
    RingCentral Video is lightweight and perfect for video meetings, however we did not select RingCentral Video because it did not have advanced teams functions for dynamic participants (project team members)
    Incentivized
    Chose RingCentral Video
    We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which …
    Incentivized
    Chose RingCentral Video
    Better price points ; ease of use. Direct communication with the vendor was a plus.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Microsoft TeamsRingCentral Video
    Project Management
    Comparison of Project Management features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    4.3
    192 Ratings
    56% below category average
    RingCentral Video
    -
    Ratings
    Task Management5.0147 Ratings00 Ratings
    Gantt Charts3.376 Ratings00 Ratings
    Scheduling4.0162 Ratings00 Ratings
    Workflow Automation3.9101 Ratings00 Ratings
    Mobile Access5.4184 Ratings00 Ratings
    Search4.3169 Ratings00 Ratings
    Visual planning tools4.2118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    5.8
    201 Ratings
    31% below category average
    RingCentral Video
    -
    Ratings
    Chat5.7200 Ratings00 Ratings
    Notifications5.2199 Ratings00 Ratings
    Discussions5.6187 Ratings00 Ratings
    Surveys4.9112 Ratings00 Ratings
    Internal knowledgebase4.2122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    4.8
    186 Ratings
    48% below category average
    RingCentral Video
    -
    Ratings
    Versioning4.9130 Ratings00 Ratings
    Video files4.3158 Ratings00 Ratings
    Audio files4.9160 Ratings00 Ratings
    Document collaboration5.8173 Ratings00 Ratings
    Access control5.2156 Ratings00 Ratings
    Advanced security features3.8117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.5132 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    8.0
    9 Ratings
    1% above category average
    High quality audio00 Ratings10.09 Ratings
    High quality video00 Ratings9.09 Ratings
    Mobile support00 Ratings5.09 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    9.0
    9 Ratings
    13% above category average
    Desktop sharing00 Ratings9.09 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and RingCentral Video
    Feature
    Microsoft Teams
    -
    Ratings
    RingCentral Video
    8.0
    9 Ratings
    4% below category average
    Calendar integration00 Ratings7.09 Ratings
    Record meetings / events00 Ratings9.08 Ratings
    Best Alternatives
    Microsoft TeamsRingCentral Video
    Small Businesses
    Flock
    Score9.1 out of 10
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsRingCentral Video
    Likelihood to Recommend
    5.6
    (278 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (62 ratings)
    9.0
    (3 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsRingCentral Video
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    RingCentral
    I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    RingCentral
    • Audio quality is always good if we have good internet.
    • Sharing the screen is easy and simple for every user.
    • Reliability, as all the conference software we need to make sure it's there whenever we need it.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    RingCentral
    • Only a rudimentary add-in for Outlook if using on-prem Exchange
    • Bugs in screen sharing that include an "application was minimized" error and the inability to share audio from a pre-recorded video
    • No simple way to join a RingCentral Video from the phone app without typing in the exact meeting ID, which can be tedious.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    RingCentral
    Easy to use once it has been set up and onboarded with your company. Once you learn how to use all of the various features and dial out to other countries, it is a great product and in my opinion, superior to some of its competitors on the market currently.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    RingCentral
    Did not require support
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    RingCentral
    RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    RingCentral
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    RingCentral
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    RingCentral
    • Hard to attach an ROI as RingCentral Video is in current competition throughout our organization with Microsoft Teams. For those who have been using RingCentral Video since we first began using them, they find the product well received by their external clients/customers.
    Read full review
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