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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.8 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    ReadyTalk (Discontinued)

    Score4 out of 10
    N/AFrom PGi, ReadyTalk is a web conferencing solution that has been discontinued. PGi's replaced the solution with GlobalMeet Collaboration... which is now also discontinued.N/A
    Pricing
    Microsoft TeamsReadyTalk (Discontinued)
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsReadyTalk (Discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Microsoft TeamsReadyTalk (Discontinued)
    Considered Both Products
    Microsoft
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    No answers on this topic
    Features
    Microsoft TeamsReadyTalk (Discontinued)
    Project Management
    Comparison of Project Management features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    4.5
    192 Ratings
    52% below category average
    ReadyTalk (Discontinued)
    -
    Ratings
    Task Management5.3147 Ratings00 Ratings
    Gantt Charts3.576 Ratings00 Ratings
    Scheduling4.2162 Ratings00 Ratings
    Workflow Automation4.1101 Ratings00 Ratings
    Mobile Access5.7184 Ratings00 Ratings
    Search4.5169 Ratings00 Ratings
    Visual planning tools4.5118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    6.0
    201 Ratings
    27% below category average
    ReadyTalk (Discontinued)
    -
    Ratings
    Chat6.0200 Ratings00 Ratings
    Notifications5.4199 Ratings00 Ratings
    Discussions5.9187 Ratings00 Ratings
    Surveys5.2112 Ratings00 Ratings
    Internal knowledgebase4.5122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    5.1
    186 Ratings
    42% below category average
    ReadyTalk (Discontinued)
    -
    Ratings
    Versioning5.2130 Ratings00 Ratings
    Video files4.5158 Ratings00 Ratings
    Audio files5.2160 Ratings00 Ratings
    Document collaboration6.1173 Ratings00 Ratings
    Access control5.5156 Ratings00 Ratings
    Advanced security features4.1117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.8132 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    -
    Ratings
    ReadyTalk (Discontinued)
    8.7
    16 Ratings
    9% above category average
    High quality audio00 Ratings8.816 Ratings
    High quality video00 Ratings8.914 Ratings
    Low bandwidth requirements00 Ratings8.612 Ratings
    Mobile support00 Ratings8.79 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    -
    Ratings
    ReadyTalk (Discontinued)
    8.9
    16 Ratings
    12% above category average
    Desktop sharing00 Ratings8.716 Ratings
    Whiteboards00 Ratings9.17 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    -
    Ratings
    ReadyTalk (Discontinued)
    8.9
    16 Ratings
    7% above category average
    Calendar integration00 Ratings9.012 Ratings
    Meeting initiation00 Ratings8.914 Ratings
    Integrates with social media00 Ratings8.55 Ratings
    Record meetings / events00 Ratings9.315 Ratings
    Slideshows00 Ratings8.612 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    -
    Ratings
    ReadyTalk (Discontinued)
    9.4
    16 Ratings
    14% above category average
    Live chat00 Ratings9.314 Ratings
    Audience polling00 Ratings9.613 Ratings
    Q&A00 Ratings9.212 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams and ReadyTalk (Discontinued)
    Feature
    Microsoft Teams
    -
    Ratings
    ReadyTalk (Discontinued)
    8.3
    16 Ratings
    2% above category average
    User authentication00 Ratings8.513 Ratings
    Participant roles & permissions00 Ratings8.816 Ratings
    Confidential attendee list00 Ratings7.610 Ratings
    Best Alternatives
    Microsoft TeamsReadyTalk (Discontinued)
    Small Businesses
    Flock
    Score9.1 out of 10
    ClickMeeting
    Score7.8 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.8 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsReadyTalk (Discontinued)
    Likelihood to Recommend
    5.9
    (278 ratings)
    8.3
    (16 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    5.7
    (62 ratings)
    7.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsReadyTalk (Discontinued)
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Discontinued Products
    Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Discontinued Products
    • Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
    • Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
    • Recordings: It is very easy to record a webinar or conference call which you can then download.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Discontinued Products
    • If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler.
    • ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing.
    • ReadyTalk's admin dashboard could use a UI update.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Discontinued Products
    ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Discontinued Products
    They have been responsive to support-related issues.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Discontinued Products
    Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Discontinued Products
    • Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime
    • Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time
    • Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference
    Incentivized
    Read full review
    ScreenShots