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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pop

    Score9.7 out of 10
    N/AThe makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).

    $0

    per month

    Pricing
    Microsoft TeamsPop
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft TeamsPop
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsPop
    Considered Both Products
    Microsoft
    No answer on this topic
    Pop Technologies, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    No answers on this topic
    Features
    Microsoft TeamsPop
    Project Management
    Comparison of Project Management features of Microsoft Teams and Pop
    Feature
    Microsoft Teams
    3.9
    192 Ratings
    65% below category average
    Pop
    -
    Ratings
    Task Management4.6147 Ratings00 Ratings
    Gantt Charts3.076 Ratings00 Ratings
    Scheduling3.6162 Ratings00 Ratings
    Workflow Automation3.5101 Ratings00 Ratings
    Mobile Access4.9184 Ratings00 Ratings
    Search3.9169 Ratings00 Ratings
    Visual planning tools3.8118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Pop
    Feature
    Microsoft Teams
    5.5
    201 Ratings
    36% below category average
    Pop
    -
    Ratings
    Chat5.2200 Ratings00 Ratings
    Notifications4.7199 Ratings00 Ratings
    Discussions5.1187 Ratings00 Ratings
    Surveys4.4112 Ratings00 Ratings
    Internal knowledgebase3.7122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Pop
    Feature
    Microsoft Teams
    4.4
    186 Ratings
    56% below category average
    Pop
    -
    Ratings
    Versioning4.4130 Ratings00 Ratings
    Video files3.8158 Ratings00 Ratings
    Audio files4.4160 Ratings00 Ratings
    Document collaboration5.3173 Ratings00 Ratings
    Access control4.7156 Ratings00 Ratings
    Advanced security features3.4117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.1132 Ratings00 Ratings
    Best Alternatives
    Microsoft TeamsPop
    Small Businesses
    Flock
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Google Keep
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsPop
    Likelihood to Recommend
    5.2
    (278 ratings)
    9.4
    (7 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (62 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsPop
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    • Pair development
    • Knowledge Shares
    • Bug-reporting and explanation
    • Audio/voice integration WITH video share
    • Makes gaming very fun
    • Copy/Paste works flawlessly from my computer to another screenhero users computer.
    • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
    • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
    • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
    • Most probably it'll be monetized as an extra feature.
    • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
    • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Pop Technologies, Inc.
    Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Pop Technologies, Inc.
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Pop Technologies, Inc.
    • Easier way to have conversations! It's quick and simple.
    • Skip the toneless slack conversation and hash it out over ScreenHero!
    • Screen sharing has been very beneficial.
    Incentivized
    Read full review
    ScreenShots