Microsoft Teams vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 7.8 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Miro
Score 9.2 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$0
Pricing
Microsoft TeamsMiro
Editions & Modules
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Microsoft TeamsMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscounts are available for non profit organizations.Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
Microsoft TeamsMiro
Features
Microsoft TeamsMiro
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
5.2
Ratings
39% below category average
Miro
-
Ratings
Task Management5.90 Ratings00 Ratings
Gantt Charts4.20 Ratings00 Ratings
Scheduling4.90 Ratings00 Ratings
Workflow Automation4.90 Ratings00 Ratings
Mobile Access6.40 Ratings00 Ratings
Search5.10 Ratings00 Ratings
Visual planning tools5.20 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
6.5
Ratings
20% below category average
Miro
-
Ratings
Chat6.80 Ratings00 Ratings
Notifications6.10 Ratings00 Ratings
Discussions6.60 Ratings00 Ratings
Surveys6.00 Ratings00 Ratings
Internal knowledgebase5.30 Ratings00 Ratings
Integrates with GoToMeeting6.50 Ratings00 Ratings
Integrates with Gmail and Google Hangouts5.70 Ratings00 Ratings
Integrates with Outlook9.10 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
5.8
Ratings
30% below category average
Miro
-
Ratings
Versioning6.00 Ratings00 Ratings
Video files5.30 Ratings00 Ratings
Audio files6.00 Ratings00 Ratings
Document collaboration7.00 Ratings00 Ratings
Access control6.30 Ratings00 Ratings
Advanced security features4.80 Ratings00 Ratings
Integrates with Google Drive5.30 Ratings00 Ratings
Device sync5.60 Ratings00 Ratings
Best Alternatives
Microsoft TeamsMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsMiro
Likelihood to Recommend
6.6
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
3.7
(0 ratings)
9.5
(0 ratings)
Usability
6.5
(0 ratings)
9.1
(0 ratings)
Availability
9.0
(0 ratings)
9.8
(0 ratings)
Performance
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.3
(0 ratings)
7.5
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.0
(0 ratings)
Configurability
-
(0 ratings)
7.8
(0 ratings)
Ease of integration
-
(0 ratings)
8.2
(0 ratings)
Product Scalability
10.0
(0 ratings)
8.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.8
(0 ratings)
User Testimonials
Microsoft TeamsMiro
Likelihood to Recommend
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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I remember a project where all our different teams were involved in it. I created a board with timelines, KPIs, and customer journey stages, and each team added their input live. We were all able to work together in real time, view the entire project, and leave comments without switching apps, which is why it worked fantastically for us. Everyone benefited from the hours of time it saved, and we made a good profit on that project, for which I was named employee of the month.
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Pros
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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  • Especially useful project planning with functions like whiteboard and great collaboration features.
  • Miros presentation mode is great for walking people through and explaining a concept.
  • If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.
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Cons
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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  • When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
  • It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
  • Understanding who can access a board is not always clear to me.
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Likelihood to Renew
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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Usability
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
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The platform is flexible, easy to use, and simple because Miro is a great visualization tool that makes it easy to collaborate on creating charts. It helps in creating workflows and other designs easily and securely. It supports integrations with major cloud storage solutions and office suites. On top of that, it provides a decent free plan, which is sufficient for basic usage.
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Reliability and Availability
Rare, but outages do happen
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I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
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We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
No answers on this topic
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
I find everything I need for my day-to-day work.
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Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
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Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.
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Scalability
It does not appear to have a limit to how many teams and employees we can have using it
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Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
  • User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
  • MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
  • Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
  • Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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  • We reduced the number of tools needed by consolidating planning, brainstorming, and documentation in Miro.
  • It improved knowledge retention by creating a single visual source of truth for projects.
  • Miro improved stakeholder engagement, leading to faster approvals and fewer project delays.
  • It accelerated project delivery by enabling faster decision-making in remote workshops.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.