Microsoft Lists vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Lists
Score 8.5 out of 10
N/A
Lists is an information tracking app in Microsoft 365 that enables users to work with anyone, anywhere. Users can configure lists to better organize events, issues, and assets.N/A
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
Microsoft ListsSmartsheet
Editions & Modules
No answers on this topic
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
Microsoft ListsSmartsheet
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
Microsoft ListsSmartsheet
Features
Microsoft ListsSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Lists
-
Ratings
Smartsheet
9.0
Ratings
16% above category average
Task Management00 Ratings10.00 Ratings
Resource Management00 Ratings9.00 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings8.10 Ratings
Team Collaboration00 Ratings10.00 Ratings
Support for Agile Methodology00 Ratings7.00 Ratings
Support for Waterfall Methodology00 Ratings8.90 Ratings
Document Management00 Ratings8.90 Ratings
Email integration00 Ratings9.90 Ratings
Mobile Access00 Ratings8.00 Ratings
Timesheet Tracking00 Ratings10.00 Ratings
Change request and Case Management00 Ratings9.00 Ratings
Budget and Expense Management00 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Microsoft Lists
-
Ratings
Smartsheet
9.1
Ratings
19% above category average
Quotes/estimates00 Ratings8.80 Ratings
Invoicing00 Ratings9.70 Ratings
Project & financial reporting00 Ratings8.90 Ratings
Integration with accounting software00 Ratings8.90 Ratings
Best Alternatives
Microsoft ListsSmartsheet
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User Ratings
Microsoft ListsSmartsheet
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.1
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Microsoft ListsSmartsheet
Likelihood to Recommend
It's great for anything that needs to hold data and process it into automation. It's a bit limiting if you like multi-line text fields or rich text fields. They lose a bit of their capability to filter.
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The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
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Pros
  • great for capturing loads of data
  • great for manipulating and viewing the data many ways
  • strong integration with other M365 products and Power Automate
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  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Cons
  • It's definitely getting better but for the average user, there is still a fairly big learning curve if you want to do anything beyond the basics
  • It would be cool to get Microsoft List addons that could further enhance the capabilities within Lists itself
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  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
No answers on this topic
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
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Usability
No answers on this topic
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
No answers on this topic
They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy!
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Implementation Rating
No answers on this topic
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
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Alternatives Considered
They are all different but can be used for the same things. They all have different benefits, and I use them except Airtable. Trello has the best automation capabilities natively built into the product of any product I've ever used. (I've personally built over 1,000 automations or more for clients on Trello.) ClickUp has the best flexibility to view data in very different ways and from different organisation levels (i.e. High level data through to detailed specific data across multiple departments or projetcs. Microsoft Lists is an excellent choice if you work in M365 already and you want a deeply integrated way to hold data and use it within M365
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Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
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Return on Investment
  • Massively positive, we have build a business that can scale with ease
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  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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ScreenShots