Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pentest-Tools.com
Score 7.0 out of 10
N/A
Pentest-Tools.com helps security professionals find, validate, and communicate vulnerabilities, whether they’re internal teams defending at scale, MSPs juggling clients, or consultants under pressure. The service provides coverage across network, web, API, and cloud assets, and includes built-in exploit validation to turn every scan into credible, actionable insight. Boasting users among over 2,000 teams in 119 countries for use…
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
This website is well suited for organisations that perform regular security assessments. In particular, external scans and reconnaissance. As an example, I am able to run a report on our Wordpress website to enable me to see whether we are missing any important security updates. We found it to be very useful for training new security analysts, due to the straightforward GUI. You can work on the same projects together to help you to do this. Having it laid out in front of them helps them to understand the concepts much easier than using dozens of different tools to achieve the same goals, and also speeds up training. If you're a personal user it may not be appropriate due to price. If you are a personal user, I would advise using the many open source tools there are that do the same things. The strength of this platform is that it combines them into a single pane of glass, but you can achieve the same things with other tools if necessary. For example, there are many other tools that you could use to run a UDP port scan that do not cost money (EG NMAP)
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Installation is very laborious and complicated. The number of things to manually configure during the installation is incredible.
OS deployment is hard to configure and troubleshoot. The Microsoft article on deploying Windows 10 via System Center Configuration Manager in a test environment takes 44 minutes to read (Microsoft's estimate, not mine -- check here: https://docs.microsoft.com/en-us/windows/deployment/windows-10-poc-sc-config-mgr). If something goes wrong, there are multiple log locations to check on both the server and client, making troubleshooting difficult.
The management console looks old, and its performance isn't great. It is often hard to find settings in the console, and it refreshes slowly. The old name for System Center Configuration Manager, SMS, comes to mind often. "Slowly Moving Software."
No logging for things like scanning. This means you don't actually know when the scan has failed if you're not immediately on the ball.
Reports could look better. It would be good to be able to customise the report with some different styles to suit your company's branding.
Could have better tutorials.
It may be useful to have a feature similar to Microsoft Secure Score, which compares your organisation to similar ones, so that you have a reference of how secure your environment actually is.
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
Overall, Microsoft Intune is very usable. While help documentation can be lacking, once setup and configured, Intune does all the work that used to be manual. There is a lot of automation and advanced features and manufacturer integrations you don't get anywhere else. These are absolutely game changers when managing IT workloads.
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
Microsoft Intune is more robust as far as fine-tuning security controls. It also allows for software installs, folder access controls, updating PCs, and other features simply not found in previous products we have used. Because it is rolled into MS 365 it's very cost effective. It's also a single pane of glass for managing user PCs and personal devices
Offers a great number of tools in one interface, giving you a single pane of glass to work from. Therefore, it's favourable compared to some of these other products, that do similar things but are less intuitive and less easy to use. This makes it not only easier to use, but easier to report results to your customers. Also, although the price point can seem high, once you start adding multiple paid tools that do the same job, there probably isn't a massive amount of difference (if any)
The positive impact it's had was it has been really beneficial in having an all-in-one Systems Management solution to be able to manage all endpoints across the organization. This has saved both time and costs from having to search/setup/manage other System Management applications and also have saved money from having to purchase a license for other commercial products.
Another positive impact it has had was in being able to easily remote into computers/endpoints, and also being able to provide remote assistance to end-users.
The negative impact has been it is not being fully utilized by most of the IT staff, as it is a more complicated platform to learn/master. This would require funding for IT staff to take training in learning the product, or require time to consult the documentation in the use of the product. As a result, this may hurt productivity in being able to have to work on other things.
