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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Intune

    Score8.4 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    Microsoft Intune
    Editions & Modules
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    Microsoft Intune
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Microsoft Intune
    Considered Both Products
    Microsoft
    Chose Microsoft Intune
    Microsoft Intune fits seamlessly with the other Microsoft products that are installed at our customers. Furthermore, Microsoft Intune has a lot of possibilities and can be used very flexibly. In terms of management, maintenance and rollout, it fits the wishes of our …
    Incentivized
    Chose Microsoft Intune
    Microsoft Intune is more robust as far as fine-tuning security controls. It also allows for software installs, folder access controls, updating PCs, and other features simply not found in previous products we have used. Because it is rolled into MS 365 it's very cost …
    Incentivized
    Chose Microsoft Intune
    We migrated from Skybox to Microsoft Intune because we already owned Intune licensing through our existing Microsoft subscription. Overall, this has reduced costs, increased operating efficiencies, and lead to more streamlined system and process management. It was really a …
    Incentivized
    Chose Microsoft Intune
    A few of our apps get deployed during enrollment, the important ones that are required. For other apps, PDQ makes things a bit quicker as you can hit deploy and it happens instantly. So we use a mix of the two products. If you have a lot of macOS devices, another tool to …
    Incentivized
    Chose Microsoft Intune
    I prefer to go with what is already available from Microsoft to manage my IT infrastructure. My preference is to reduce the number of vendors I have to work with.
    Incentivized
    Chose Microsoft Intune
    Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
    Incentivized
    Chose Microsoft Intune
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows …
    Incentivized
    Chose Microsoft Intune
    Due to work put into getting SCCM up and running, moving to Endpoint Manager was the logical step, without needing to compare to other products and start that development cycle over again. Staying within the Microsoft ecosystem allows our organization to have better-defined …
    Incentivized
    Chose Microsoft Intune
    Not having to invest in Intune and having all the important features its competitors had the choice was very easy to make in favor of Microsoft's product.
    Incentivized
    Chose Microsoft Intune
    [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] was already in our environment when I was hired. We haven't really evaluated the need to use another application because SCCM has been working well for us. Additionally, Microsoft SCCM is the industry-standard when it comes …
    Incentivized
    Chose Microsoft Intune
    SCCM's bread and butter has been imaging, and that still can't be beat. With cloud computing becoming more normal, however, we are seeing fewer instances where we are flat out imaging devices as they come in. However, [Microsoft] Endpoint Manager still [excels] in this area. …
    Incentivized
    Chose Microsoft Intune
    Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our …
    Incentivized
    Chose Microsoft Intune
    We tired other solution which less suite for our needs.
    Currently we mostly use MS applications and services so, MS Intune ans SCCM close match our expectation and needs.
    We require easy access and top reliability with support for all of our IT platforms.
    Incentivized
    Chose Microsoft Intune
    I haven't used any of the above-mentioned endpoint management solutions but heard about them. I hope they also provide similar functionalities as provided by Intune.
    Incentivized
    Chose Microsoft Intune
    Dell Kace K1000 does a great job of system patching of Applications, Office, and Windows. It does a great job of software deployment. It even has great software for asset and inventory management. It is also a ServiceDesk platform, and if you're not using that function, it can …
    Incentivized
    Chose Microsoft Intune
    Most companies with Office 365 already own Intune. It also heavily integrated with Office 365. Other product users had more issues and limitations. Security features did not work with other vendors, and we spent more time dealing with issues.
    Incentivized
    Chose Microsoft Intune
    SCCM is probably used across the industry more so than most other Systems Management solutions, and the reasoning behind this is most likely because it is a Microsoft product, which integrates well with the Windows Server platform, and also with clients/endpoints that are on …
    Incentivized
    Chose Microsoft Intune
    We selected Microsoft Intune for the ease of use and its integration with the entire Office 365 ecosystem, which allows us to have an end-to-end of the collaborator.
    Incentivized
    Chose Microsoft Intune
    GFI Lan Guard system is not user-friendly. GFI Lan Guard does not produce laptop/computer images in one place and its asset management is not very good. System Center Configuration Manager was built for asset management and therefore able to provide robust inventory management.
    S…
    Incentivized
    Chose Microsoft Intune
    Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise …
    Incentivized
    Chose Microsoft Intune
    We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy …
    Incentivized
    Chose Microsoft Intune
    We were a ZENworks shop previously. With our strong tie to Novell that made sense, but as we left Netware and its enterprise directory it made sense to leave Zenworks. At the time, I would have said that ZENworks was a more mature tool and I haven't kept up with their feature …
    Incentivized
    Chose Microsoft Intune
    I didn't evaluate any other product when we started using SCCM. Because we were under an MS Enterprise agreement, it was easy to decide.
    Incentivized
    Chose Microsoft Intune
    I inherited an already existing environment system center. My previous experience was using WSUS. Microsoft System Center Configuration Manager does still use WSUS but it is a far more robust and complete solution for managing and reporting on all your PCs. Our Microsoft …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Microsoft Intune
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternatives
    User Ratings
    Microsoft Intune
    Likelihood to Recommend
    9.4
    (50 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    Usability
    7.5
    (9 ratings)
    Performance
    6.9
    (14 ratings)
    Support Rating
    10.0
    (10 ratings)
    Implementation Rating
    8.9
    (2 ratings)
    Ease of integration
    7.6
    (14 ratings)
    User Testimonials
    Microsoft Intune
    Likelihood to Recommend
    Microsoft
    Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
    Incentivized
    Read full review
    Pros
    Microsoft
    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
    • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
    • Add a feature to push out software updates for 3rd party apps
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Incentivized
    Read full review
    Usability
    Microsoft
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Incentivized
    Read full review
    Performance
    Microsoft
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
    • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
    • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
    • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
    Incentivized
    Read full review
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