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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Vista

    Score7.7 out of 10
    N/AViewpoint’s Vista is a construction accounting software. Vista’s core accounting features include accounts receivable and payable, general ledger, payroll and time management, and cash management. It also provides tools for document management, including document templates and reporting.N/A
    Pricing
    Microsoft Dynamics 365Vista
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Vista
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Prospective buyers may contact Viewpoint directly for a price quote.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Vista
    Considered Both Products
    Microsoft
    No answer on this topic
    Trimble Viewpoint
    Chose Vista
    Procore is more user-friendly than Vista, but Vista has many more features for project management. In addition, Vista handles accounting and job costing, which is not available in Procore. So Vista is a more all-encompassing software.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    22 Answers
    88%
    Would buy again
    58 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    19 Answers
    87%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    22 Answers
    92%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    73%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    18 Answers
    74%
    Implementation went as expected
    28 Answers
    Features
    Microsoft Dynamics 365Vista
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    6.9
    70 Ratings
    11% below category average
    Viewpoint Vista
    -
    Ratings
    Customer data management / contact management8.069 Ratings00 Ratings
    Workflow management8.067 Ratings00 Ratings
    Territory management6.051 Ratings00 Ratings
    Opportunity management7.063 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.066 Ratings00 Ratings
    Contract management7.052 Ratings00 Ratings
    Quote & order management6.048 Ratings00 Ratings
    Interaction tracking7.060 Ratings00 Ratings
    Channel / partner relationship management6.051 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    6.7
    55 Ratings
    12% below category average
    Viewpoint Vista
    -
    Ratings
    Case management6.051 Ratings00 Ratings
    Call center management7.045 Ratings00 Ratings
    Help desk management7.049 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    7.5
    67 Ratings
    1% below category average
    Viewpoint Vista
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.062 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    8.3
    64 Ratings
    9% above category average
    Viewpoint Vista
    -
    Ratings
    Task management8.059 Ratings00 Ratings
    Billing and invoicing management8.044 Ratings00 Ratings
    Reporting9.053 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    7.0
    65 Ratings
    8% below category average
    Viewpoint Vista
    -
    Ratings
    Forecasting7.055 Ratings00 Ratings
    Pipeline visualization5.061 Ratings00 Ratings
    Customizable reports9.064 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    7.8
    67 Ratings
    4% above category average
    Viewpoint Vista
    7.6
    6 Ratings
    0% above category average
    Custom fields8.165 Ratings00 Ratings
    Custom objects8.060 Ratings00 Ratings
    Scripting environment7.048 Ratings00 Ratings
    API for custom integration8.052 Ratings7.76 Ratings
    Plug-ins00 Ratings7.55 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    6.5
    62 Ratings
    24% below category average
    Viewpoint Vista
    8.3
    13 Ratings
    1% above category average
    Single sign-on capability7.056 Ratings8.011 Ratings
    Role-based user permissions6.057 Ratings8.513 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    7.5
    37 Ratings
    2% above category average
    Viewpoint Vista
    -
    Ratings
    Social data8.036 Ratings00 Ratings
    Social engagement7.037 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    6.5
    56 Ratings
    12% below category average
    Viewpoint Vista
    -
    Ratings
    Marketing automation7.056 Ratings00 Ratings
    Compensation management6.029 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    7.0
    48 Ratings
    5% below category average
    Viewpoint Vista
    -
    Ratings
    Mobile access7.048 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    8.0
    25 Ratings
    11% above category average
    Pay calculation00 Ratings8.124 Ratings
    Benefit plan administration00 Ratings7.318 Ratings
    Direct deposit files00 Ratings8.124 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    8.3
    29 Ratings
    14% above category average
    Dashboards00 Ratings8.124 Ratings
    Standard reports00 Ratings8.029 Ratings
    Custom reports00 Ratings8.026 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    8.0
    18 Ratings
    4% above category average
    Accounts payable00 Ratings8.418 Ratings
    Accounts receivable00 Ratings8.215 Ratings
    Global Financial Support00 Ratings7.31 Ratings
    Primary and Secondary Ledgers00 Ratings8.21 Ratings
    Journals and Reconciliations00 Ratings8.213 Ratings
    Configurable Accounting00 Ratings8.514 Ratings
    Standardized Processes00 Ratings7.317 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.3
    6 Ratings
    8% below category average
    Inventory tracking00 Ratings7.36 Ratings
    Automatic reordering00 Ratings7.32 Ratings
    Location management00 Ratings7.34 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.8
    8 Ratings
    1% below category average
    Pricing00 Ratings7.76 Ratings
    Order entry00 Ratings7.78 Ratings
    Cost of goods sold00 Ratings7.78 Ratings
    Order Orchestration00 Ratings7.95 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.6
    16 Ratings
    1% above category average
    Billing Management00 Ratings7.813 Ratings
    Cash and Asset Management00 Ratings7.513 Ratings
    Travel & Expense Management00 Ratings6.67 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.08 Ratings
    Period Close00 Ratings7.711 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    8.0
    1 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings7.31 Ratings
    Project Costing00 Ratings9.11 Ratings
    Cost Capture00 Ratings9.11 Ratings
    Customer Contract Compliance00 Ratings7.31 Ratings
    Project Revenue Recognition00 Ratings7.31 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.1
    9 Ratings
    3% above category average
    Task Insight for Project Managers00 Ratings7.97 Ratings
    Project Mobile Functionality00 Ratings7.88 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.5
    8 Ratings
    8% above category average
    Contract Authoring00 Ratings7.66 Ratings
    Contract Repository00 Ratings7.96 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.27 Ratings
    Supplier Management00 Ratings7.45 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 and Viewpoint Vista
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Viewpoint Vista
    7.4
    4 Ratings
    4% above category average
    Inventory Planning00 Ratings7.44 Ratings
    Best Alternatives
    Microsoft Dynamics 365Vista
    Small Businesses
    Salesflare
    Score6 out of 10
    Zoho One
    Score8.9 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zoho One
    Score8.9 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Vista
    Likelihood to Recommend
    6.4
    (90 ratings)
    8.6
    (76 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    6.8
    (17 ratings)
    Usability
    6.4
    (20 ratings)
    8.1
    (21 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.0
    (11 ratings)
    7.1
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    8.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.7
    (41 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Professional Services
    9.0
    (1 ratings)
    8.6
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.6
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.6
    (2 ratings)
    User Testimonials
    Microsoft Dynamics 365Vista
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Trimble Viewpoint
    The company has made a commitment to the use of the Vista products and continue to move forward trying to implement more with the Vista HR Management. From timekeeping to onboarding in the near future we strive to look for better ways to utilize the products for our accounting and payroll purposes.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Trimble Viewpoint
    • New employee on-boarding and personnel management
    • Full spectrum accounting management (AP/AR/Payroll)
    • Project management from contract award through project close-out
    • Data security management, reporting and anlysis
    • Equipment full lifespan management for costs, revenue and location tracking
    • User Database allows for built-in customization capabilities to fit the most unique business requirements
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Their payroll module is terribly slow and very clunky.
    • Job costing parameters are very strict and limited.
    • Each module interface has too many forms and screens.
    • There is too much flexibility regarding where to put information into the system. There isn't one place to do anything, which creates confusion for staff.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Trimble Viewpoint
    It is extremely customizable and tracks so many complicated costs very well, more-so than other construction software programs out there that we've used in the past. It is also not an easy program to use for those even slightly not comfortable with a computer. The help sections/knowledge base could be better organized and updated more. It is a very powerful software program for our business and we rely on it hugely to see how our projects are running in real-time.
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Trimble Viewpoint
    I think that Vista's is an easy program to use very user friendly with lots of help features to allow the user to fix an issue without having to put a support call into Vista. The reporting and exporting capability's are strong.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Trimble Viewpoint
    Only issue is when there is an upgrade - it takes several times to get back logged in. Otherwise no issues with getting on to the program. We are set up on lap top or on the remote desk top. Works 90% of the time
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Trimble Viewpoint
    No issue downloading the reports - I do find sometimes it is easier to export and save than it is to print to a pdf. Options on the different reports not consistent. You can print a couple projects on the JC Contract Status Report - but you have to do each project for the JC Cost by contract item - when neither one is a drill down - not a big deal
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Trimble Viewpoint
    When privately owned, it was very good, then dropped when owned by Bane Capital Investments. Now that it has been bought by Trimble and has a home, support is back up again. Response time is better than most software companies, and the information provided is good. They have Chat support for quick answers, and a good Knowledge Base and video libraries.
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Trimble Viewpoint
    I was not part of the in person training. I am assuming the training went well - but I did all my training through viewpoint academy.
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Trimble Viewpoint
    Excellent training! They keep you on track to insure your implementation is going as planned. There are ample ways to receive additional training and training can be provided by position type. If you put on the effort, the training is there.
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Trimble Viewpoint
    The trainer Viewpoint sent did not understand the processes, he only knew where the modules were located. He had no understanding of the actual process itself.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Trimble Viewpoint
    I personally have not used another ERP system other than Viewpoint Vista. I am sure there are others out there, but from listening to my managers experiences before Great Basin Industrial implemented Viewpoint, the other options were less superior to what Viewpoint offers. I think if you are looking for an ERP system in the construction industry, then Viewpoint is the way to go
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Trimble Viewpoint
    For a small business - this program is well used in the accounting and operations. The two different work plans are set up for success. Alot of the programs we do not use - but like the reports that are generated - one disadvantage if you do not know crystal reports you cannot edit your form to meet your needs so there is a lot of printing different several forms to get all the information you need.
    Read full review
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Trimble Viewpoint
    I wasn't part of the integration.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Trimble Viewpoint
    • Not sure I can speak to this as the company moved to Viewpoint before I began here. I think it is helpful for the Project Management and Superintendent staff to easily review how specific job items went, which we do in the PM contract drilldown analysis
    Incentivized
    Read full review
    ScreenShots

    Vista Screenshots

    Screenshot of Job Cost AccountingScreenshot of Equipment ManagementScreenshot of Service ManagementScreenshot of Service Management Dispatch Board