Microsoft 365 Copilot vs. WRITER

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365 Copilot
Score 8.8 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
WRITER
Score 8.4 out of 10
N/A
WRITER is an end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively build agents that automate work, improve decision making, and drive business outcomes.
$39
per month per user
Pricing
Microsoft 365 CopilotWRITER
Editions & Modules
Microsoft Copilot
$31.50
per month per user
Starter
$39
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
Microsoft 365 CopilotWRITER
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
Microsoft 365 CopilotWRITER
Best Alternatives
Microsoft 365 CopilotWRITER
Small Businesses

No answers on this topic

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Score 7.8 out of 10
Medium-sized Companies

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Score 8.7 out of 10
Enterprises
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Score 7.9 out of 10
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User Ratings
Microsoft 365 CopilotWRITER
Likelihood to Recommend
10.0
(0 ratings)
8.3
(0 ratings)
Usability
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft 365 CopilotWRITER
Likelihood to Recommend
In my experience, if you're using within the Microsoft office suite, it has the best integration. The usability is great and the user has to put little effort to get a task done. On the other hand, in my experience, coding within Visual Code is unreliable and the results are not consistent. You can't use with different programming languages and ask for complex tasks. Pitty because I think the VS integration is great.
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I think Writer is perfect for marketing professionals who need to draft copy about dense topics and subject matter, such as within tech and product companies. It bridges the gap of knowledge between marketer and engineer and saves the former countless minutes to bring what the latter develops to the marketplace
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Pros
  • Copilot helps me manage my emails efficiently.
  • Copilot helps me summarize Teams meetings in real time and generates thoughtful questions during discussions.
  • Copilot's ability to generate PowerPoint presentations from other documents has been a major time-saver.
  • Copilot seems to outperform other AI platforms in finding sources for search queries.
  • Copilot Studio makes it easy for me to generate agents and chatbots.
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  • Rewrite tool is incredibly helpful; both in the Writer environment and the Google Chrome extension. Not buggy or laggy like other extensions I've tried.
  • Ask Writer allows me to engage with documents in a conversational manner, instead of spending time crafting and sharpening my prompts.
  • Quality responses from Ask Writer. Unlike other GPTs that are riddled with mistakes and hallucinations, I can use Writer confidently without being paranoid about triple-checking my work. I've used Writer for one year now and only found one error in that time.
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Cons
  • Like all other AI systems, Copilot suffers from hallucinations. You have to be very careful with the output it generates. It could be completely wrong. It needs to be checked and rechecked to see if it is correct.
  • Copilot sometimes struggles to formulate accurate responses to complex queries. It will either provide an incomplete response or generate a response that would be completely wrong.
  • Right now, I am unable to customize Copilot for my specific needs. Hopefully, in future versions of the AI, this will be taken care of.
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  • i do find the organisation a bit confusing, like the functions available in 'ask Writer' being separate to the main window. there were lots of functions i wasn't able to find intuitively that we needed a support call for
  • asking for a summary of key points doesn't always pick up the main points
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Likelihood to Renew
Absolutely!!! I have a high regard for the product and will use it for years to come.
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No answers on this topic
Usability
It's integrated well across the Microsoft 365 suite of applications, without getting in the way, and providing useful tools. Some of the integrations need development, e.g. the Outlook add on is quite basic, and the excel and powerpoint ones can't do much yet. The implementation in Teams is really fantastic, significantly improving the experience of recording, transcription, and summarising meetings and action points.
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No answers on this topic
Alternatives Considered
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
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I tried to find the learning platforms on your search bar but nothing returned. It's basically a contest on who can implement our company's training point of view in all of their training assets/workflows. None of the 5 companies can match what WRITER did. This is because we would be needing a blank canvass to paint our vision of what a perfect training looks like; the other platforms may or may not be open to some of the suggestions that we might IMMEDIATELY need; since WRITER is just a regular Full-Stack AI platform and we already pay for it; we did not need to find another solution for this and potentially saved hundred thousand dollars
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Return on Investment
  • Service desk employees resolve some tickets much faster thanks to Copilot support. This percentage, according to current knowledge, is between 20% and 30%.
  • For administrators, creating scripts and automations with Copilot support saves them a significant amount of time. This currently stands at between 20% and 40%.
  • If you don't give the copilot proper instructions, you'll also get answers that aren't valuable. You do need some knowledge or training to get the right answers from the copilot.
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  • For its part Writer has built-in drawing tools, facilitating my work on new basic technological creations.
  • It also has a complete equation editor when quantifying any report.
  • But it has a limited group of Fonts and at the same time has a slow processing speed
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ScreenShots

WRITER Screenshots

Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.Screenshot of an example high-impact agent, used to accelerate adoption and minimizing change management.Screenshot of the centralized command center designed to offer everything IT needs to govern a secure, healthy ecosystem of high-performing agents.