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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Copilot

    Score8.8 out of 10
    N/AFor enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

    $31.50

    per month per user

    Voiceflow

    Score10 out of 10
    N/AVoiceflow aims to empower conversational AI teams to design, prototype and build conversational assistants together, faster, and at scale. It is a collaborative platform for teams to design and build conversational assistants.

    $50

    per month per editor

    Pricing
    Microsoft 365 CopilotVoiceflow
    Editions & Modules
    Microsoft Copilot
    $31.50
    per month per user
    Pro - Monthly
    $50
    per month Up to 2 editors
    Team - monthly
    $125 per editor
    per month Up to 5 editors
    Pro - Annually
    $480 per editor
    per year Up to 2 editors
    Team - annually
    $1200 per editor
    per year Up to 5 editors
    Sandbox
    Free
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Microsoft 365 CopilotVoiceflow
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.—
    More Pricing Information
    Features
    Microsoft 365 CopilotVoiceflow
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Microsoft 365 Copilot and Voiceflow
    Feature
    Microsoft 365 Copilot
    -
    Ratings
    Voiceflow
    10.0
    1 Ratings
    19% above category average
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    Best Alternatives
    Microsoft 365 CopilotVoiceflow
    Small Businesses
    No answers on this topic
    ZoomInfo Chat
    Score7.7 out of 10
    Medium-sized Companies
    No answers on this topic
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    Oracle Digital Assistant
    Score7.9 out of 10
    AWS Chatbot
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365 CopilotVoiceflow
    Likelihood to Recommend
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft 365 CopilotVoiceflow
    Likelihood to Recommend
    Microsoft
    I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
    next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
    customize my PowerPoint presentations and other documents
    Incentivized
    Read full review
    Voiceflow
    For a design team, Voiceflow is a must to have skill. With all the features present and being constantly rolled out by Voiceflow team, the tool has become one of the core part of design systems. Additionally, the support team of Voiceflow is hard-working and dedicated to customer satisfaction which truly brings about a difference. For context, we have raised multiple bugs and asked for best practices and the prompt response of support team from Voiceflow has been instrumental in us using the tool more and more
    Incentivized
    Read full review
    Pros
    Microsoft
    • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
    • For the management of IT environments, quick examples of scripting for desired solutions
    • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
    Incentivized
    Read full review
    Voiceflow
    No answers on this topic
    Cons
    Microsoft
    • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
    • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
    • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
    Incentivized
    Read full review
    Voiceflow
    No answers on this topic
    Likelihood to Renew
    Microsoft
    Absolutely!!! I have a high regard for the product and will use it for years to come.
    Incentivized
    Read full review
    Voiceflow
    No answers on this topic
    Usability
    Microsoft
    it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
    Read full review
    Voiceflow
    Voiceflow has become an integral part of our design eco-system, providing capabilities for both rapid design and prototyping as well as testing with users. Additionally, the easy API integration has also allowed to create test automations using Gen AI
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
    Incentivized
    Read full review
    Voiceflow
    No answers on this topic
    Return on Investment
    Microsoft
    • Copilot has had a huge positive impact on my productivity. My job requires a lot of author and customer interaction, so since I use Copilot, I dont need to spend hours in my workday answering emails.
    • Copilot has also helped with my data analysis skills. I use the data analysis to create proposals and I have noticed a significant increase in project approvals after I have started using Copilot.
    • One of the business objectives of my company is to create high quality education resources. Since Copilot is integrated across platforms and departments in all office locations across the world, it has helped streamline operations in my company. This has definitely supported in achieving this objective.
    Incentivized
    Read full review
    Voiceflow
    No answers on this topic
    ScreenShots