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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Business Premium

    Score8.8 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A

    Microsoft Entra ID

    Score8.6 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Pricing
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Editions & Modules
    No answers on this topic
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    Offerings
    Pricing Offerings
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Considered Both Products
    Microsoft
    Chose Microsoft 365 Business Premium
    Both have similar interfaces, but in terms of functionality Office 365 obviously is the best. Also Office 365 lets you add more options and have a bigger catalogue of templates and resources to make the documents faster than we thought, actually there is a store where you can …
    Incentivized
    Microsoft
    Chose Microsoft Entra ID
    Never had a need to compare to a competitor since we were already in the Microsoft ecosystem.
    Incentivized
    Chose Microsoft Entra ID
    I am not familiar with any product that does all that Azure Active Directory can do. Other products like OKTA and OneLogin may provide a good solution for Single Sign On (SSO) for users, but may not necessarily provide some of the traditional directory services functions for …
    Incentivized
    Chose Microsoft Entra ID
    We selected Azure Active Directory because the price is good. Also, the solution features are what we need, such as the integration with another solution from Microsoft that we have implemented in our organization. There's also the possibility of hybrid usage in conjunction …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    50 Answers
    99%
    Would buy again
    150 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    50 Answers
    99%
    Happy with the feature set
    149 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    33 Answers
    96%
    Lived up to sales and marketing promises
    107 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    96%
    Implementation went as expected
    128 Answers
    Features
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Identity Management
    Comparison of Identity Management features of Microsoft 365 Business Premium and Microsoft Entra ID
    Feature
    Microsoft 365 Business Premium
    -
    Ratings
    Microsoft Entra ID
    8.6
    94 Ratings
    6% above category average
    ID-Management Access Control00 Ratings8.992 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.192 Ratings
    Multi-Factor Authentication00 Ratings9.393 Ratings
    Password Management00 Ratings8.889 Ratings
    Account Provisioning and De-provisioning00 Ratings8.988 Ratings
    ID Management Workflow Automation00 Ratings7.569 Ratings
    ID Risk Management00 Ratings8.171 Ratings
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    Microsoft 365 Business PremiumMicrosoft Entra ID
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    Google Workspace
    Score9.1 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    Microsoft 365
    Score8.7 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Likelihood to Recommend
    8.0
    (98 ratings)
    9.0
    (121 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.4
    (15 ratings)
    Usability
    7.5
    (47 ratings)
    7.4
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    8.4
    (41 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.4
    (9 ratings)
    7.1
    (21 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.7
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (2 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Microsoft 365 Business PremiumMicrosoft Entra ID
    Likelihood to Recommend
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Microsoft
    It is especially good for organizations that are otherwise in the Microsoft ecosystem (Microsoft 365 applications). Microsoft Entra ID is really well supported sign-in method in various SaaS-applications and they often have step-by-step guides how to deploy the SSO with Microsoft Entra ID. It's less suitable for organizations that might use other productivity tools than M365 or do not have Windows-based computers.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Microsoft
    • Single Sign-on helps ease the user experience, allowing users to avoid typing multiple passwords.
    • The identity and management are straightforward to use and easy to connect to other applications, as well as third-party applications.
    • The support of remote work. Nowadays, many people work from home and need to access their accounts. Microsoft Enterprise ID gives secure access to the company data.
    Incentivized
    Read full review
    Cons
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Microsoft
    • Probably the most primary thing is just the interface itself. It's frequently changing and so oftentimes we kind of have to go back and redocument our processes for our IT staff because the steps that they would take to perform a task one month. Now it's a totally different staff, new dashboard, even a new name for the product or the feature. So it would be nice if that stuff was a little bit more consistent.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Usability
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Microsoft
    I mean it's pretty good. It is click, click. I mean, oftentimes I can go to the expert or layer two support to get help. Suddenly I go to them. So it has to be pretty useful to be honest. I do a lot of, and there's a lot of, you could do research quickly online to find out how to do certain things. I think that's the only thing we can improve to in terms of kind of a best practice path is setting up it. But because I'm it profess of tons of years in co-management services, I can figure it out. But for others they may not be able to figure it out. You still need an IT person of course to translate all of that. But to me pretty straightforward. I come from the days of directory from 2008, 2000, Microsoft server 2000.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
    Read full review
    Performance
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Microsoft
    Most training was internally produced
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Microsoft
    We've used other Microsoft products and we've also used some standalone products, like each application you can have its own identity, so we've looked at some of those too, but we try to use the Entra ID as much as possible because it offers a wider range of reliability.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Return on Investment
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    Microsoft
    • I think it's had positive. It's enabled us to make authentication easier and more streamlined across the organization from frontline workers to back office workers.
    • It's allowed us to really adopt authentication policies and methods that suit that user and their work environment.
    Incentivized
    Read full review
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