Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.
$25
per month per user
Pricing
MicroSIP
Nextiva
Editions & Modules
Basic
$95
one-time fee
Digital
$25
per month per user
Core
$30
per month per user
Engage
$50.00
per month per user
Power Suite
$75
per month per user
Offerings
Pricing Offerings
MicroSIP
Nextiva
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
MicroSIP
Nextiva
Features
MicroSIP
Nextiva
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MicroSIP
10.0
Ratings
23% above category average
Nextiva
9.2
Ratings
14% above category average
Call reports
10.00 Ratings
9.30 Ratings
Directory of employee names
10.00 Ratings
9.30 Ratings
Hosted PBX
00 Ratings
9.40 Ratings
Multi-level Interactive Voice Response (IVR)
00 Ratings
9.40 Ratings
User templates
00 Ratings
8.90 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MicroSIP
10.0
Ratings
18% above category average
Nextiva
9.3
Ratings
11% above category average
Answering rules
10.00 Ratings
9.40 Ratings
Call recording
10.00 Ratings
9.20 Ratings
Call screening
10.00 Ratings
9.30 Ratings
Message alerts
10.00 Ratings
9.30 Ratings
Call park
00 Ratings
9.20 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MicroSIP
-
Ratings
Nextiva
8.8
Ratings
10% above category average
Video conferencing
00 Ratings
8.70 Ratings
Audio conferencing
00 Ratings
9.30 Ratings
Video screen sharing
00 Ratings
8.60 Ratings
Instant messaging
00 Ratings
8.80 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
MicroSip integrates calls through my laptop, which is especially convenient and allows for continuity of my work so I can answer or make calls while updating notes or checking emails. It is particularly accurate with caller ID, call log and VM and DND features. Overall I enjoy using it and believe it is a beneficial tool to use as opposed to conventional calling.
We switched from Comcast years ago and haven't looked back. Nextiva has been an excellent choice for us. There has been minimal downtime, an easy-to-configure website, and fantastic live chat customer support. This product is easy to use if you need a VOIP call center system to manage users and how calls are routed. We recommend it!
Make onboarding easy and back it up with support. This lead to no service downtime for our customers while we transitioned.
Make their software very intuitive and user friendly while providing a good knowledgebase if you need a refresh or get stuck figuring something out on your own as I like to do.
Being very friendly and attentive when questions were being asked for needs we had.
Only complaint is when you try to use the online assistant, it can take a while to get to you but it's not really been that bad and if I can't wait, I will just call and get them right away.
Its user friendly, easy to use and has been very reliable. We have nothing but good things to say about our service with Nextiva Business Phone Service. When needed their support team has always resolved any and all issues one way or another. They have been helpful, knowledgeable and very friendly. The features vs the cost is wonderful compared to other service providers.
The whole system sucks. It’s the worst and we are stuck. They won’t price match, they won’t even consider the other quotes we have and all they tell us to buy out and move on. They’re money grabbing snakes who need to go away. How they have this many stars is insane. I don’t know how people are writing these reviews
Support is great. We usually get someone on the phone; they answer our questions and help us with our issues. They are responsive when we call, and there is also a wealth of information on their online help center, which will typically answer our question or send us in the right direction.
No was done by Agency Owner and was done with the help of Nextiva Support and Sales team. Went very well and has been working great since then. Was originally only two phones and then we continue to add to that. We did not have any reported issues and was a great experience for our Agency and Small Business.
MicroSip is quite honestly the first call app that I have used which is integrated with a laptop but in terms of call quality and other features as mentioned such as VM, DND, call alerts, call log and caller ID these are all top notch. I would recommend MicroSip for any organization looking to save time.
Nextiva Business Phone Service provides the same functionality that we desire for a lesser price than their competitors. I think where they really shine is their customer service. Our account manager has always been very helpful and never left me wondering if I'm missing out on anything. Their customer service is top notch and responds very soon after inquiring and just about every time the issue we were having was addressed and solved in under 2 days.
ROI - we are saving money, a lot of money, and we have a MUCH better phone system
Consolidation - we migrated 6 different phone systems in 6 different counties into one, and it's been wonderful!
Management - managing this system is so much better than Mitel, Panasonic, and any other system I have used. We are able to assign rights to certain staff to also make changes, and it's user friendly and almost fool proof.
