| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Nextiva | Score8.2 out of 10 | N/A | Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together. | $25 per month per user |
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| Considered Both Products | Chose Nextiva Nextiva is a great phone platform that is very user-friendly. We would highly recommend. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva There is no comparisons with Zoom. Zoom always try to push other products and we are in not position to accept their proposals. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva Our business has not used any other phone system other than Nextiva Business Phone Service Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva The Nextiva Business Phone Service interface is easier to use, although 8x8 has more features. The cost for Nextiva Business Phone Service is roughly half of 8x8 and has better onboarding services. Tech support is also better for Nextiva Business Phone Service. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva Mobility: Nextiva works on any device, so your team can take calls and collaborate from anywhere with an internet connection. This is especially helpful for remote workers. Reliability: Nextiva boasts reliable uptime and redundant systems to keep your communication flowing even … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva With Google Voice I wasn’t able to get a local number. Which was frustrating when calling customers and telling them I was in a different state where as now with Nextiva I have a local number based in Florida and people can see that we’re in the area. So far so good. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva We were overpaying for our previous service and Nextiva offered a better service for much less. They offered Instant Messaging and call recordings which our previous service did not even have. The set up was easy and quick. Support has always been helpful setting up our call … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva Really well made system Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva We chose Nextiva because of good reviews and cheaper price. I can also add that it's so easy to use. No need to watch any tutorials or download tools not like other platforms that you still need to watch Youtube videos to understand how to use it and download third party tools. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva We selected Nextiva Business Phone Service due to the features offered and the cost associated with it. The ability to add users and equipment costs vs other VOIP Service Providers. It works very well for us and we have been very pleased with their service and support staff, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva Nextiva Business Phone Service wanted my business and took the time to communicate with me and make sure I was comfortable. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nextiva This system is easier to use than the 8x8 system we were previously on. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
97% Would buy again 240 Answers | |
| Delivers good value for the price | |
99% Delivers good value for the price 234 Answers | |
| Happy with the feature set | |
98% Happy with the feature set 241 Answers | |
| Lived up to sales and marketing promises | |
97% Lived up to sales and marketing promises 207 Answers | |
| Implementation went as expected | |
95% Implementation went as expected 215 Answers | |
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| Small Businesses |  Zoom Phone Score9 out of 10 |
| Medium-sized Companies |  Cisco Unified Communications Manager (Call Manager) Score8.6 out of 10 |
| Enterprises |  Google Voice Score7.8 out of 10 |
| All Alternatives | View all alternatives |
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| Likelihood to Recommend | 8.8 |
| Likelihood to Renew | 9.2 |
| Usability | 8.9 |
| Availability | 10.0 |
| Performance | 10.0 |
| Support Rating | 9.1 |
| Online Training | 10.0 |
| Implementation Rating | 9.3 |
| Product Scalability | 10.0 |
| Vendor post-sale | 9.1 |
| Vendor pre-sale | 9.1 |
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