MicroBiz vs. Revel Systems

Great for retail stores that want to manage inventory. Great for stores that want to have different prices for different types of customers.

When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.

Incentivized

• Ring up transactions and take payments
• Manage inventory
• Management Reporting
• Discounts and promotions

• Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
• Online integration - One interface to update all menus.
• Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.

Incentivized

• Missing a couple helpful features (such as a free loyalty program)
• The formatting on some screens is whacky and the font can be small
• It could be easier to email receipts (need to set this before the transaction)

Incentivized

• More flexible use of discounts and coupons
• More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
• Updates do not always function properly

Incentivized

We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.

Incentivized

It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck

Incentivized

We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.

Incentivized

Not for this one

Incentivized

We looked at several systems. Some POS vendors had really bad reviews (Revel). Others had systems more suitable for other types of retailers such as kioks and quickserve (Square). Some were too complicated or more focused on foreign markets or ecommerce. We took a hard look at Lightspeed, but just liked MicroBiz better (was also cheaper).

Incentivized

Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.

Incentivized

• Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
• Synch with QBO allows us to save time manually entering financial data into our accounting system
• Bar code scanning in both the front end and back end saves time and money

Incentivized

• Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
• We have almost endless data to look back on and help make business decisions
• It's easy to train, which reduces labor.

Incentivized