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Method:CRM vs. FOCUS by Reynolds and Reynolds

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Method:CRM

    Score8.4 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $25

    per month per user

    FOCUS by Reynolds and Reynolds

    Score2.9 out of 10
    N/AFOCUS, by Reynolds and Reynolds, is a CRM that identifies the most profitable activities for salespeople and serving them up. It ensures sales processes are followed, and that users can manage every customer interaction as it happens.N/A
    Pricing
    Method:CRMFOCUS by Reynolds and Reynolds
    Editions & Modules
    Contact Management
    $25
    per month per user
    CRM Pro
    $44
    per month per user
    CRM Enterprise
    $74
    per month per user
    CRM Multi-Entity
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Method:CRMFOCUS by Reynolds and Reynolds
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Method:CRMFOCUS by Reynolds and Reynolds
    Considered Both Products
    Method Integration Inc.
    No answer on this topic
    The Reynolds and Reynolds Company
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Method:CRMFOCUS by Reynolds and Reynolds
    Sales Force Automation
    Comparison of Sales Force Automation features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    8.0
    22 Ratings
    4% above category average
    FOCUS by Reynolds and Reynolds
    1.3
    1 Ratings
    142% below category average
    Customer data management / contact management8.322 Ratings2.01 Ratings
    Workflow management8.320 Ratings1.01 Ratings
    Territory management1.81 Ratings2.01 Ratings
    Opportunity management8.320 Ratings2.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings1.01 Ratings
    Contract management8.711 Ratings1.01 Ratings
    Quote & order management9.118 Ratings1.01 Ratings
    Interaction tracking9.019 Ratings1.01 Ratings
    Channel / partner relationship management10.012 Ratings1.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    10.0
    2 Ratings
    28% above category average
    FOCUS by Reynolds and Reynolds
    2.0
    1 Ratings
    116% below category average
    Case management10.01 Ratings3.01 Ratings
    Call center management9.92 Ratings2.01 Ratings
    Help desk management10.01 Ratings1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    8.9
    19 Ratings
    16% above category average
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    153% below category average
    Lead management8.817 Ratings1.01 Ratings
    Email marketing9.014 Ratings1.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    7.5
    20 Ratings
    1% below category average
    FOCUS by Reynolds and Reynolds
    5.0
    1 Ratings
    41% below category average
    Task management9.118 Ratings6.01 Ratings
    Billing and invoicing management10.015 Ratings1.01 Ratings
    Reporting3.417 Ratings8.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    7.7
    18 Ratings
    2% above category average
    FOCUS by Reynolds and Reynolds
    3.7
    1 Ratings
    69% below category average
    Forecasting8.09 Ratings2.01 Ratings
    Pipeline visualization9.017 Ratings1.01 Ratings
    Customizable reports6.017 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    7.5
    19 Ratings
    0% above category average
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    153% below category average
    Custom fields6.419 Ratings1.01 Ratings
    Custom objects6.418 Ratings1.01 Ratings
    Scripting environment9.212 Ratings1.01 Ratings
    API for custom integration8.014 Ratings1.01 Ratings
    Security
    Comparison of Security features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    8.2
    19 Ratings
    1% below category average
    FOCUS by Reynolds and Reynolds
    4.0
    1 Ratings
    70% below category average
    Single sign-on capability8.117 Ratings3.01 Ratings
    Role-based user permissions8.319 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    10.0
    2 Ratings
    31% above category average
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    152% below category average
    Marketing automation10.02 Ratings1.01 Ratings
    Compensation management10.02 Ratings1.01 Ratings
    Platform
    Comparison of Platform features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    7.4
    15 Ratings
    1% above category average
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    152% below category average
    Mobile access7.415 Ratings1.01 Ratings
    Social CRM
    Comparison of Social CRM features of Method:CRM and FOCUS by Reynolds and Reynolds
    Feature
    Method:CRM
    -
    Ratings
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    152% below category average
    Social data00 Ratings1.01 Ratings
    Social engagement00 Ratings1.01 Ratings
    User Ratings
    Method:CRMFOCUS by Reynolds and Reynolds
    Likelihood to Recommend
    8.3
    (24 ratings)
    1.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (18 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.1
    (18 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Method:CRMFOCUS by Reynolds and Reynolds
    Likelihood to Recommend
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    The Reynolds and Reynolds Company
    It works because it's the only thing we have to use however Reynolds does not work well with others, I.E., third-party vendors, etc. When it's up for renewal I will strongly suggest we switch
    Incentivized
    Read full review
    Pros
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    The Reynolds and Reynolds Company
    • Daily work plan
    • Detailed reports
    Incentivized
    Read full review
    Cons
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    The Reynolds and Reynolds Company
    • Sometimes you cannot see the calls on the customer profile
    • In my opinion, it is not easy to use
    • I think the reporting can be overwhelming for some
    • From experience, the appointments do not show up in the daily work plan
    Incentivized
    Read full review
    Likelihood to Renew
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    The Reynolds and Reynolds Company
    No answers on this topic
    Usability
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    The Reynolds and Reynolds Company
    I think overall it's not a good platform
    Incentivized
    Read full review
    Support Rating
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    The Reynolds and Reynolds Company
    Support is phenomenal however they have a ton of practice because people need to call them so often
    Incentivized
    Read full review
    Implementation Rating
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    The Reynolds and Reynolds Company
    No answers on this topic
    Alternatives Considered
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    The Reynolds and Reynolds Company
    We have always used Reynolds however I have seen other CRMs that are more user friendly
    Incentivized
    Read full review
    Return on Investment
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    The Reynolds and Reynolds Company
    • Slows people down trying to learn it
    • Every option in there costs more money so the executives do not want to pay for things such as click to call
    Incentivized
    Read full review
    ScreenShots

    Method:CRM Screenshots

    Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.