Method:CRM vs. Pipeline CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Method:CRM
Score 8.5 out of 10
N/A
Method:crm is a QuickBooks-integrated, cloud-based CRM platform.
$25
per month per user
Pipeline CRM
Score 5.2 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$300
per year per user
Pricing
Method:CRMPipeline CRM
Editions & Modules
Contact Management
$25
per month per user
CRM Pro
$44
per month per user
CRM Enterprise
$74
per month per user
CRM Multi-Entity
Custom Quote
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Offerings
Pricing Offerings
Method:CRMPipeline CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Method:CRMPipeline CRM
Features
Method:CRMPipeline CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Method:CRM
8.0
Ratings
4% above category average
Pipeline CRM
6.9
Ratings
11% below category average
Customer data management / contact management8.30 Ratings8.00 Ratings
Workflow management8.30 Ratings8.00 Ratings
Territory management1.80 Ratings7.00 Ratings
Opportunity management8.30 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.80 Ratings4.00 Ratings
Contract management8.70 Ratings5.00 Ratings
Quote & order management9.20 Ratings6.00 Ratings
Interaction tracking9.00 Ratings9.00 Ratings
Channel / partner relationship management10.00 Ratings7.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Method:CRM
10.0
Ratings
28% above category average
Pipeline CRM
7.8
Ratings
3% above category average
Case management10.00 Ratings7.00 Ratings
Call center management9.90 Ratings8.20 Ratings
Help desk management10.00 Ratings8.20 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Method:CRM
8.9
Ratings
16% above category average
Pipeline CRM
5.0
Ratings
41% below category average
Lead management8.80 Ratings8.00 Ratings
Email marketing9.00 Ratings2.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Method:CRM
7.5
Ratings
1% below category average
Pipeline CRM
4.5
Ratings
51% below category average
Task management9.20 Ratings3.00 Ratings
Billing and invoicing management10.00 Ratings5.50 Ratings
Reporting3.50 Ratings5.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Method:CRM
7.7
Ratings
2% above category average
Pipeline CRM
6.7
Ratings
12% below category average
Forecasting8.00 Ratings8.00 Ratings
Pipeline visualization9.00 Ratings5.00 Ratings
Customizable reports6.00 Ratings7.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Method:CRM
7.5
Ratings
0% above category average
Pipeline CRM
9.5
Ratings
24% above category average
Custom fields6.50 Ratings10.00 Ratings
Custom objects6.50 Ratings10.00 Ratings
Scripting environment9.20 Ratings8.20 Ratings
API for custom integration8.00 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Method:CRM
8.2
Ratings
1% below category average
Pipeline CRM
6.0
Ratings
32% below category average
Single sign-on capability8.20 Ratings6.00 Ratings
Role-based user permissions8.30 Ratings6.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Method:CRM
10.0
Ratings
31% above category average
Pipeline CRM
4.6
Ratings
46% below category average
Marketing automation10.00 Ratings2.00 Ratings
Compensation management10.00 Ratings7.30 Ratings
Platform
Comparison of Platform features of Product A and Product B
Method:CRM
7.5
Ratings
2% above category average
Pipeline CRM
8.0
Ratings
9% above category average
Mobile access7.50 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Method:CRM
-
Ratings
Pipeline CRM
8.1
Ratings
10% above category average
Social data00 Ratings8.10 Ratings
Social engagement00 Ratings8.20 Ratings
Best Alternatives
Method:CRMPipeline CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Method:CRMPipeline CRM
Likelihood to Recommend
8.3
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
7.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.1
(0 ratings)
8.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Method:CRMPipeline CRM
Likelihood to Recommend
Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
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It is great for managing multiple sales people and the ability to see where the company is in sales cycles. Great for our forecasting. The ability to track email opens has helped us with next steps as well.
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Pros
  • The customization team is brilliant!
  • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
  • The more organized I am, the more time I have to take care of my clients!
  • I have nothing but praise for the support team and the rest of the crew at Method.
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  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
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Cons
  • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
  • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
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  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
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Likelihood to Renew
The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
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If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
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Usability
I'm fairly new to the company and have only been using Method for the last year and the ease of use has been a blessing for me. I've self trained on most of the aspects and have incorporated new operations in the company, based on what Method has to offer, that have enhanced the productivity for all associates.
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The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
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Support Rating
The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
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Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
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Implementation Rating
Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
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No answers on this topic
Alternatives Considered
We were using QuickBooks Desktop Enterprise for a very long time. However, the software is archaic and dated. Method allows us to step into the 21st century. We now have much more online / automated interactions with our customers. We like that Method also lets us customize a great deal of the software to our exact needs and wants
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We are currently using HubSpot for one of our other companies and it has been great. The marketing integrations that come with it blow PipelineDeals out of the water. On top of that, it also has a ticketing system in it where you can tie customer issues to a customer in the CRM.
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Return on Investment
  • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
  • It has likely saved our company several hundred hours in the last 10 years.
  • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
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  • Visibility. Tracking and seeing our activity increased our productivity.
  • Encouraging. Seeing our progress made it more encouraging to keep going when things were hard.
  • Tracking ROI: Our ability to see our ROI on our marketing and sales efforts was powerful in adjusting our efforts as a company.
  • Followup Efficiency: Knowing who we need to reach out to and when is very helpful when managing multiple contacts and leads.
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ScreenShots

Method:CRM Screenshots

Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.

Pipeline CRM Screenshots

Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources