McAfee Total Protection (discontinued) vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
McAfee Total Protection (discontinued)
Score 8.0 out of 10
N/A
McAfee's Total Protection included antivirus and antimalware offerings for home and small businesses or home offices. This product line is not a focus for Trellix, the brand formed from the merger of McAfee and FireEye that offers business grade products. Trellix Endpoint Security is the company's product line for business endpoint security.
$24.99
per year (2 year subscription, 5 devices)
Symantec Endpoint Security
Score 6.3 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.
$29.99
1 year 100-249 devices
Pricing
McAfee Total Protection (discontinued)Symantec Endpoint Security
Editions & Modules
Multi-Device
$24.99
per year (2 year subscription, 5 devices)
Individual
$29.99 ($79.99)
1st year price (subsequent years)
Family
$29.99
per year (2 year subscription, 10 devices)
Endpoint Security, Initial Hybrid Subscription License With Support
$29.99
1 year 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$34.99
1 year 1-99 devices
Endpoint Security, Initial Hybrid Subscription License With Support
$90.99
3 years 100-249 devices
Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
$99.99
3 years 1-99 devices
Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
$200
3 years 1-99 devices
Offerings
Pricing Offerings
McAfee Total Protection (discontinued)Symantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
McAfee Total Protection (discontinued)Symantec Endpoint Security
Features
McAfee Total Protection (discontinued)Symantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
McAfee Total Protection (discontinued)
-
Ratings
Symantec Endpoint Security
9.2
Ratings
7% above category average
Anti-Exploit Technology00 Ratings8.90 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.90 Ratings
Centralized Management00 Ratings8.90 Ratings
Hybrid Deployment Support00 Ratings8.80 Ratings
Infection Remediation00 Ratings7.90 Ratings
Vulnerability Management00 Ratings9.80 Ratings
Malware Detection00 Ratings9.90 Ratings
Best Alternatives
McAfee Total Protection (discontinued)Symantec Endpoint Security
Small Businesses
Malwarebytes
Malwarebytes
Score 8.2 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
McAfee Total Protection (discontinued)Symantec Endpoint Security
Likelihood to Recommend
9.0
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(0 ratings)
User Testimonials
McAfee Total Protection (discontinued)Symantec Endpoint Security
Likelihood to Recommend
The McAfee suite of internet security products has been my go-to source for internet security for over 7 years. Featuring a snappy interface, frequent updates, and an amazing customer service and support system, McAfee delivers a high quality enterprise level security product at a significant cost saving value to the user. It has been frequently recommended to my staff and my clients to provide their cyber security needs.
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We have found that Symantec Endpoint Security is better suited to newer systems running faster processors and more than 8GB RAM otherwise the client agent takes up too many resources and slows the system down. However, if you have a reasonably modern fleet of systems it does everything you would expect from an Endpoint Protection solution and works well as part of a multi-layered cybersecurity policy.
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Pros
  • Integration - McAfee builds their products to ensure integration with pre-existing products is seamless.
  • Customizability - Granular management of policies and security controls, able to tune and mold solutions to individual organizations.
  • Reliability - When configured properly, McAfee solutions rarely have issues. In the case they do, support is phenomenal.
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  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
  • Price - Extremely high price tag for many of the solutions.
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  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
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Likelihood to Renew
McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.
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Continued satisfied support. The saying "if it ain't broke, don't fix it..." comes to mind. It works, and we'll continue to use it and support Symantec.
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Usability
No answers on this topic
The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
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Reliability and Availability
No answers on this topic
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
No answers on this topic
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
No answers on this topic
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer. Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably. In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.
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Symantec Endpoint Security seems to be a more mature solution compared with CrowdStrike, particularly when CS was just recently getting their USB blocking functionality rolled out for macOS endpoints this year. Another differentiator with CrowdStrike is that Symantec ES still provides both on-demand scanning & real-time signature-based detection in addition to solely real-time machine learning detection whereas on-demand scanning and signatures are not available on CrowdStrike. This means there is a doubt as to whether we can use CS to comply with some of our PCI DSS obligations which specifically require the use of signature-based antivirus solutions.
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Return on Investment
  • Blocks unsafe websites
  • Virus detection and removal
  • Protects sensitive data
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  • Symantec [Endpoint Security] cost 50k less than other options while providing similar benefits over the last year
  • Cylance conflicted with Symantec [Endpoint Security] and Cisco Umbrella Client (All 3 at the same time) causing us to rebuild many desktops
  • Symantec [Endpoint Security] made it easy to detect where issues were and repair them
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ScreenShots