Maze vs. UserBob

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maze
Score 8.7 out of 10
N/A
Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.
$75
per month 3+ seats
UserBob
Score 6.5 out of 10
N/A
UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.N/A
Pricing
MazeUserBob
Editions & Modules
Professional
$75
per month 3+ seats
Organization
custom pricing
No answers on this topic
Offerings
Pricing Offerings
MazeUserBob
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is $1 per requested user testing minutes.
More Pricing Information
Community Pulse
MazeUserBob
Best Alternatives
MazeUserBob
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MazeUserBob
Likelihood to Recommend
6.0
(0 ratings)
6.5
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
MazeUserBob
Likelihood to Recommend
Suited for: - I think that this software is a must-have for any experience or product designer that needs validation from any audience - Designers that rapidly prototype with Figma - Designers looking to establish an inexpensive way to deliver on user testing Less appropriate for: - If you are looking for a survey replacement this is probably not for you even though it does that quite well, simply due to the cost. Google Forms would be a more fiscal choice. - Marketing visual designers who are adept at visual builder tools (WebFlow, Divi, Elementor, etc) with A/B testing ability would probably find other products more valuable.
Read full review
It's one size fits all for now. If you need someone very very specific, it may be less helpful, but those cases are few and far between. I think this service would work for 90% of user testing scenarios.
Read full review
Pros
  • It helps to gather quick and helpful insight
  • It helps greatly to validate design and prototypes
  • Intuitive tool and easy to work with
Read full review
  • It is quick to get results
  • It was cheap to purchase
  • Its easy to use
Read full review
Cons
  • Too easy to delete a draft Maze User Testing - I lost all my progress yesterday and had to redo it
  • Some testers have mentioned the Maze User Testing interface was hard to use - didn't get specifics on that
Read full review
  • that can change the language
  • more payment options
  • Could recruit Latino users to test the apps and sites
Read full review
Support Rating
Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze.
Read full review
No answers on this topic
Alternatives Considered
When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze could really tick all the above boxes.
Read full review
Both sites seek the same thing, which is to record real users to test applications and sites, however, UserBob was selected because it is more accessible, faster, and more agile, and it offers a guarantee that it will return 100% of the money in case of not being satisfied With the service.
Read full review
Return on Investment
  • You are able to validate your project or design with a maze User Testing. Maze User Testing is an all-in-one usability tool platform.
  • You are able to create a multi-scenario for a free option with limited features.
  • Pricing is quite expensive. if they have an option for less than $99/month. A freelancer or small company can consider using it.
Read full review
  • UserBob has significantly reduced the time it would take us to review our platform.
  • UserBob has allowed us to find and fix bugs before actual users ran into issues.
Read full review
ScreenShots

Maze Screenshots

Screenshot of Maze

UserBob Screenshots

Screenshot of Home screen