Maze

Maze

Maze

32 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Maze	Score 8.5 out of 10	N/A	Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.	$75 per month

Pricing

Maze

Editions & Modules

Professional: $75
per month 3+ seats
Organization: custom pricing

Offerings

Pricing Offerings
Maze
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Maze
Considered Both Products	Maze MC Matthew Carter UX research Chose Maze We left Sprig to use maze because Sprig had unreliable Figma questions and integrations. We chose maze as it was partnered with Dovetail and Askable, that's how we heard about them. We're not particularly loyal or wedded to maze. Incentivized Helpful? Verified User Analyst Chose Maze We ran a proof of concept exercise between Maze User Testing and Optimal Workshop. We found both products to be as good as each other in the elements of the products that both offered. Optimal Workshop did offer a lot more than what was required for the specific project for … Incentivized Helpful? D Hendrik Mulyana Product Design lead Chose Maze A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a … Incentivized Helpful? Verified User Paraprofessional Chose Maze Maze User Testing is brilliant to test with a large volume of people and if you’re not after particular qualitative insights, like UserTesting would offer. The card sorting feature is basic and not as mature as Optimal Workshop would offer but it does the job and can be used in … Incentivized Helpful? Milos Danilovic Lead Product Designer Chose Maze When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze … Incentivized Helpful? AK Akos Krommer Senior Implementation Consultant Chose Maze Figma helps to design and prototype out the concept but it does not allow to facilitate feedback gathering on a specific UI or even UX decision. That's where Maze comes into the picture with it's vaious features that helps to get the right insight to build a better product in a … Incentivized Helpful? Bryce Thompson Lead Experience Designer Chose Maze UserTesting Expensive Not as modern a UX as Maze for contributors, stakeholders, and testers Helpful?

Best Alternatives
	Maze
Small Businesses	Smartlook Score 8.2 out of 10
Medium-sized Companies	Optimal Score 9.1 out of 10
Enterprises	Optimal Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Maze
Likelihood to Recommend	6.0 (8 ratings)
Support Rating	10.0 (1 ratings)

User Testimonials
	Maze
Likelihood to Recommend	Maze Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you. Incentivized Milos Danilovic Lead Product Designer Read full review
Pros	Maze Reporting is top-tier with filtration, heatmaps, user data, and public URLs for stakeholders Figma integration with user testing software is about as fast as it gets The experience for testers is practically seamless going from our site to a Maze. Loads of completed Mazes. Bryce Thompson Lead Experience Designer Read full review
Cons	Maze Change/Audit log to understand who is doing what and when Some simpler templates for simpler situations Additional means to take data out into 3rd party products for advanced analytics Incentivized Verified User Anonymous Read full review
Support Rating	Maze Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Maze A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze. Incentivized D Hendrik Mulyana Product Design lead Read full review
Return on Investment	Maze Easy to run quant test Easy to test with large number of people on production Easy to run unmoderated competitor studies Incentivized Verified User Anonymous Read full review
ScreenShots	Maze Screenshots