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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maximizer CRM

    Score7 out of 10
    N/AMaximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

    $29

    Per User / Month

    Nimble

    Score9.9 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Maximizer CRMNimble
    Editions & Modules
    Small Office
    $29
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Insights
    $89
    Per User / Month
    Insights
    $89
    Per User / Month
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Maximizer CRMNimble
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$29 per user/MonthNo setup fee
    Additional DetailsAll pricing in USD. Monthly no contract subscription option available.—
    More Pricing Information
    Community Pulse
    Maximizer CRMNimble
    Considered Both Products
    Maximizer Services, Inc.
    No answer on this topic
    Nimble
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    Maximizer CRMNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.8
    5 Ratings
    124% below category average
    Nimble
    8.5
    30 Ratings
    10% above category average
    Customer data management / contact management1.15 Ratings9.529 Ratings
    Workflow management1.14 Ratings8.428 Ratings
    Territory management1.14 Ratings8.724 Ratings
    Opportunity management1.15 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.14 Ratings9.429 Ratings
    Contract management3.14 Ratings8.523 Ratings
    Quote & order management1.13 Ratings6.621 Ratings
    Interaction tracking4.05 Ratings9.227 Ratings
    Channel / partner relationship management2.15 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    4 Ratings
    149% below category average
    Nimble
    8.1
    22 Ratings
    7% above category average
    Case management1.14 Ratings7.922 Ratings
    Call center management1.13 Ratings8.220 Ratings
    Help desk management1.13 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    149% below category average
    Nimble
    8.7
    27 Ratings
    14% above category average
    Lead management1.15 Ratings8.426 Ratings
    Email marketing1.15 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    149% below category average
    Nimble
    8.2
    29 Ratings
    8% above category average
    Task management1.15 Ratings8.529 Ratings
    Billing and invoicing management1.13 Ratings8.418 Ratings
    Reporting1.14 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    149% below category average
    Nimble
    8.9
    27 Ratings
    16% above category average
    Forecasting1.15 Ratings8.923 Ratings
    Pipeline visualization1.15 Ratings8.827 Ratings
    Customizable reports1.15 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    149% below category average
    Nimble
    8.6
    29 Ratings
    14% above category average
    Custom fields1.15 Ratings9.029 Ratings
    Custom objects1.04 Ratings8.322 Ratings
    Scripting environment1.15 Ratings8.518 Ratings
    API for custom integration1.15 Ratings8.820 Ratings
    Security
    Comparison of Security features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    153% below category average
    Nimble
    9.3
    26 Ratings
    11% above category average
    Single sign-on capability1.13 Ratings9.424 Ratings
    Role-based user permissions1.14 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    3 Ratings
    148% below category average
    Nimble
    8.4
    29 Ratings
    13% above category average
    Social data1.13 Ratings8.429 Ratings
    Social engagement1.13 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.0
    5 Ratings
    152% below category average
    Nimble
    8.8
    25 Ratings
    18% above category average
    Marketing automation1.05 Ratings8.725 Ratings
    Compensation management1.04 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Maximizer CRM and Nimble
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    148% below category average
    Nimble
    8.3
    27 Ratings
    12% above category average
    Mobile access1.15 Ratings8.327 Ratings
    Best Alternatives
    Maximizer CRMNimble
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maximizer CRMNimble
    Likelihood to Recommend
    1.1
    (5 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.3
    (2 ratings)
    Usability
    1.0
    (1 ratings)
    8.5
    (19 ratings)
    Support Rating
    1.0
    (2 ratings)
    9.8
    (19 ratings)
    User Testimonials
    Maximizer CRMNimble
    Likelihood to Recommend
    Maximizer Services, Inc.
    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Maximizer Services, Inc.
    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Maximizer Services, Inc.
    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Incentivized
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Maximizer Services, Inc.
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Incentivized
    Read full review
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Maximizer Services, Inc.
    The CRM didn’t have the capability I expected
    Read full review
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Maximizer Services, Inc.
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Incentivized
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    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    Alternatives Considered
    Maximizer Services, Inc.
    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Incentivized
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    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    Return on Investment
    Maximizer Services, Inc.
    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots

    Maximizer CRM Screenshots

    Screenshot of Maximizer CRM Logo