Director Of Business Development in Legal at Donovan & Cromwell Reclamation Associates (Legal Services, 1-10 employees)
Chose Maximizer CRM
I’d definitely rate them the lowest, simply for the fact that their final interactions with me were far from professional. I was genuinely stunned at [what seemed to me like] this company’s arrogance and unwillingness to look at my issues from my company’s perspective. Over a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Client Services, Mission Critical Solutions in Sales at E Technologies, Inc. (Information Technology & Services, 1-10 employees)
Chose Maximizer CRM
Maximizer is far and away the best product for the price. It has great features and is a fraction of the cost of programs like SalesForce. I find it much easier to use than Oracle or Outlook. For the money, you won't find a better customer relationship management software …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CRM Analyst in Marketing at Central Equity (Real Estate, 201-500 employees)
Chose Maximizer CRM
We were in the process of implementing MS Dynamics CRM, but the service providers did a bad job, and the lack of multi-select pick lists in Dynamic's CRM paved the way for Maximizer CRM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Regional Sales Manager in Sales at Buckeye Shapeform (Defense & Space, 51-200 employees)
Chose Maximizer CRM
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
Maximizer CRM
Sales Force Automation
Comparison of Sales Force Automation features of Maximizer CRM
Feature
Maximizer CRM
1.8
5 Ratings
124% below category average
Customer data management / contact management
1.15 Ratings
Workflow management
1.14 Ratings
Territory management
1.14 Ratings
Opportunity management
1.15 Ratings
Integration with email client (e.g., Outlook or Gmail)
1.14 Ratings
Contract management
3.14 Ratings
Quote & order management
1.13 Ratings
Interaction tracking
4.05 Ratings
Channel / partner relationship management
2.15 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Maximizer CRM
Feature
Maximizer CRM
1.1
4 Ratings
149% below category average
Case management
1.14 Ratings
Call center management
1.13 Ratings
Help desk management
1.13 Ratings
Marketing Automation
Comparison of Marketing Automation features of Maximizer CRM
Feature
Maximizer CRM
1.1
5 Ratings
149% below category average
Lead management
1.15 Ratings
Email marketing
1.15 Ratings
CRM Project Management
Comparison of CRM Project Management features of Maximizer CRM
Feature
Maximizer CRM
1.1
5 Ratings
149% below category average
Task management
1.15 Ratings
Billing and invoicing management
1.13 Ratings
Reporting
1.14 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Maximizer CRM
Feature
Maximizer CRM
1.1
5 Ratings
149% below category average
Forecasting
1.15 Ratings
Pipeline visualization
1.15 Ratings
Customizable reports
1.15 Ratings
Customization
Comparison of Customization features of Maximizer CRM
Feature
Maximizer CRM
1.1
5 Ratings
149% below category average
Custom fields
1.15 Ratings
Custom objects
1.04 Ratings
Scripting environment
1.15 Ratings
API for custom integration
1.15 Ratings
Security
Comparison of Security features of Maximizer CRM
Feature
Maximizer CRM
1.1
5 Ratings
153% below category average
Single sign-on capability
1.13 Ratings
Role-based user permissions
1.14 Ratings
Social CRM
Comparison of Social CRM features of Maximizer CRM
Feature
Maximizer CRM
1.1
3 Ratings
148% below category average
Social data
1.13 Ratings
Social engagement
1.13 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Maximizer CRM
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
