Mattermost vs. Workflowy

Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to

Incentivized

It is one of the few apps I’ve ever found that handles outlining as well as the ancient program called “ThinkTank” did. It’s better in that it’s accessible anywhere I have web access. Anyway, to address the specific question: I think better if I can just pour my thoughts out onto the screen, and then worry about sorting, editing, and outlining afterwords. Before Workflowy, I was stuck trying everything else. But all the outlining programs were too complex, and all the word processors that offered outlining SUCKED at outlining. Workflowy hits that sweet spot.

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• Task management
• Planning - Short and long-term
• Viewing my information from different perspectives. I am visual so I can fully exploit the visual nature of Workflowy and still get granular if and when I need to

• Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app.
• I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off.

Incentivized

• I think a scheduling feature would be a powerful addition. Users should be able to set points to pop up again on a schedule.

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

I now have 12+ years of notes stored in Workflowy - everything from song lyrics to book outlines to classroom notes. It makes it VERY easy to find, VERY easy to sort, and VERY easy to organize.

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.

Incentivized

There is also IndiGrid and Calculist. Workflowy outshines them all with it's various layouts, which other apps do not have (except maybe Todoist). Did I mention the ability to keep my hands on the keyboard while I can think and create without interruption?

• The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
• When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
• We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.

Incentivized

• Workflowy allows me to keep all of my business and personal information in one place. I can quickly organize, reorganize, link, and add information whether on my phone or on my laptop.