TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Matrix42 Unified Endpoint Management

    Score7.7 out of 10
    N/AGerman company Matrix42 offers the Matrix42 Unified Endpoint Management, which combines mobile security and endpoint management with traditional client management.N/A

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    Matrix42 Unified Endpoint ManagementSplashtop
    Editions & Modules
    No answers on this topic
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    Matrix42 Unified Endpoint ManagementSplashtop
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Matrix42 Unified Endpoint ManagementSplashtop
    Considered Both Products
    Matrix42
    No answer on this topic
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    481 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    476 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    467 Answers
    Features
    Matrix42 Unified Endpoint ManagementSplashtop
    Remote Administration
    Comparison of Remote Administration features of Matrix42 Unified Endpoint Management and Splashtop
    Feature
    Matrix42 Unified Endpoint Management
    -
    Ratings
    Splashtop
    7.8
    43 Ratings
    4% below category average
    Screen sharing00 Ratings9.337 Ratings
    File transfer00 Ratings9.039 Ratings
    Instant message00 Ratings7.930 Ratings
    Access to sleeping/powered-off computers00 Ratings3.013 Ratings
    Over-the-Internet remote session00 Ratings9.342 Ratings
    Initiate remote control from mobile00 Ratings7.626 Ratings
    Remote management of servers & workstations00 Ratings9.07 Ratings
    Centralized management dashboard00 Ratings7.132 Ratings
    Session record00 Ratings7.219 Ratings
    Annotations00 Ratings9.02 Ratings
    Monitoring and Alerts00 Ratings6.05 Ratings
    Multi-platform remote control00 Ratings8.733 Ratings
    Best Alternatives
    Matrix42 Unified Endpoint ManagementSplashtop
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Matrix42 Unified Endpoint ManagementSplashtop
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.2
    (481 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (35 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (25 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.8
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)
    User Testimonials
    Matrix42 Unified Endpoint ManagementSplashtop
    Likelihood to Recommend
    Matrix42
    Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
    Incentivized
    Read full review
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    Pros
    Matrix42
    • It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far.
    • It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support.
    • Every endpoint can be managed through a single dashboard hence it gives the best user experience.
    • The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing.
    • The dashboard is totally customizable and gives the ability to control the endpoint in the best way.
    Incentivized
    Read full review
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    Cons
    Matrix42
    • The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation.
    • The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement.
    • Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system.
    Incentivized
    Read full review
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    Likelihood to Renew
    Matrix42
    No answers on this topic
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    Usability
    Matrix42
    No answers on this topic
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    Matrix42
    No answers on this topic
    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    Performance
    Matrix42
    No answers on this topic
    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
    Read full review
    Support Rating
    Matrix42
    No answers on this topic
    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    Implementation Rating
    Matrix42
    No answers on this topic
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    Matrix42
    Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
    Incentivized
    Read full review
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Matrix42
    No answers on this topic
    Splashtop
    Only use one unit.
    Incentivized
    Read full review
    Scalability
    Matrix42
    No answers on this topic
    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    Professional Services
    Matrix42
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    Matrix42
    • The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost.
    • The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time.
    • The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure.
    Incentivized
    Read full review
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.