SurveySense by Marcom Robot vs. SurveySparrow

SurveySense by Marcom Robot

SurveySparrow

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveySense by Marcom Robot	N/A	Small Businesses (1-50 employees)	Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one…	$16 per month
SurveySparrow	Score9 out of 10	N/A	SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.	$19 per month 5000 Responses

Pricing

SurveySense by Marcom Robot

SurveySparrow

Free (20 responses/mo.): $0
per month
Small (100 responses/mo.): $16
per month
Medium (500 responses/mo.): $41
per month
Large (1,000 responses/mo.): $66
per month

Basic: $19
per month 5000 Responses
Essentials: $49
per month 15000 responses
360 Assessments Basic: $59
Per Subject Billed Yearly For upto 100 Subjects
Business: $99
per month 100000 responses
CX Basic: $199
per month 100000 responses

Pricing Offerings
SurveySense by Marcom Robot	SurveySparrow
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Pricing plans start with free and scale up as much as needed.

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Best Alternatives
	SurveySense by Marcom Robot	SurveySparrow
Small Businesses	Jotform Score8.5 out of 10	No answers on this topic
Medium-sized Companies	Qualaroo Score6.1 out of 10	No answers on this topic
Enterprises	QuestionPro Score10 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SurveySense by Marcom Robot	SurveySparrow
Likelihood to Recommend	- (0 ratings)	10.0 (3 ratings)
Usability	- (0 ratings)	9.0 (1 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	SurveySense by Marcom Robot	SurveySparrow
Likelihood to Recommend	Marcom Robot No answers on this topic	SurveySparrow Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver. rohit bagdi Associate Software developer Read full review
Pros	Marcom Robot No answers on this topic	SurveySparrow Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting. The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone. Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer. The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around. Customer support is very responsive. Incentivized Gary Shouldis Founder & CEO Read full review
Cons	Marcom Robot No answers on this topic	SurveySparrow Add custom CSS for Premium plan. Incentivized Vitali Kosyrau CEO (Chief Executive Officer) Read full review
Usability	Marcom Robot No answers on this topic	SurveySparrow User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms. rohit bagdi Associate Software developer Read full review
Support Rating	Marcom Robot No answers on this topic	SurveySparrow The support team is just a call away and also provides email support. rohit bagdi Associate Software developer Read full review
Alternatives Considered	Marcom Robot No answers on this topic	SurveySparrow We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better. Incentivized Gary Shouldis Founder & CEO Read full review
Return on Investment	Marcom Robot No answers on this topic	SurveySparrow Very simple and intuitive interface. Easy to set-up and use - pays off quickly. Incentivized Vitali Kosyrau CEO (Chief Executive Officer) Read full review
ScreenShots	SurveySense by Marcom Robot Screenshots