SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
From our experience, most people that fill out our surveys will do so from a mobile device. Survey Sparrow is perfect for a mobile audience and greatly improves response rates with its chat-style survey format. It is a great option for businesses that want a simple and reliable way to get feedback from their customers and website visitors and don't need extensive customization options. I would highly recommend Survey Sparrow if you want a no-fuss, easy to use survey software that just works. It is also suited for businesses that want the reassurance that they can speak to customer support when needed.
There are limits as far as features and design options, and it would be nice to have more customization options.
The reporting and analyzing of survey data needs improvement. Exported reports do not show answers to custom text answers, and you can only read them online.
Needs more template options for specific use cases.
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.