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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Endpoint Central

    Score9.3 out of 10
    N/ADesktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

    $795

    per year per user

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    ManageEngine Endpoint CentralNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine Endpoint CentralNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Community Pulse
    ManageEngine Endpoint CentralNinjaOne
    Considered Both Products
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Endpoint Central
    Dollar for dollar, ManageEngine seems to be the most bang for your buck self-hosted solution. NinjaOne is cloud deployment only which can really add up over time, and KACE while better for scripting and asset management charges a premium for all of the extra modules that are …
    Incentivized
    Chose ManageEngine Endpoint Central
    We chose ManageEngine Endpoint Central primarily on cost and usability. The support from the account managers at ManageEngine Endpoint Central has also been fantastic. NinjaOne came out a lot more expensive and in terms of usability was not as well received by our Agents when …
    Incentivized
    Chose ManageEngine Endpoint Central
    more user friendly and superior documentation
    Incentivized
    Chose ManageEngine Endpoint Central
    It holds up very well even against the microsoft native solution Microsoft Intune.
    The Configurations are easy to set up and apply quickly over the selected scope of Clients.
    You have a almost real time inventory of everything detected by the agent.
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central is strongly integrated with other products (ex. ServiceDesk).
    Incentivized
    Chose ManageEngine Endpoint Central
    They have no point of comparison
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central has more modules- like MDM and OS deployer, I am not aware if either of the solutions I have used before have this functionality
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine has all of the features of the other products, but it came in significantly below the cost of these, and as such won out. It is easy to use, deployment works well, and the web site is very responsive.
    Incentivized
    Chose ManageEngine Endpoint Central
    We had 3 key points in mind on our market research when selected the MDM solution. This where: Best integration across multiple OS vendors; Ease of use of the management console; Licensing model per endpoint and agents. If we were to have a Windows only environment, then …
    Incentivized
    Chose ManageEngine Endpoint Central
    Configurability and affordability
    Incentivized
    Chose ManageEngine Endpoint Central
    Overall cost
    Financial/organizational viability
    Strong services expertise
    Incentivized
    Chose ManageEngine Endpoint Central
    .
    Incentivized
    Chose ManageEngine Endpoint Central
    ManageEngine Endpoint Central allows for remote access that these others done. In our experience, the others are either focused ENTIRELY on remote access and nothing else or are focused on remote management but not actual access (like remote RDP). We need both and ManageEngine …
    Incentivized
    Chose ManageEngine Endpoint Central
    For the cost its better than most. Consistency and reliability are usually solid but have some hiccups. Small-Medium environments are easily manageable with EC but large rollouts would need a higher tunable and applicable product. Overall i would say its top 10% in it's price …
    Incentivized
    Chose ManageEngine Endpoint Central
    I find that Manage Engine Endpoint Central compares quite well to it's competitors, the feature set is quite similar or identical. What I like about Manage Engine Endpoint Central is it's modularity and therefore affordability, a lot of the competitors come out with security …
    Incentivized
    NinjaOne
    Chose NinjaOne
    NinjaOne is very simple to use and navigate. There are fewer layers of pages to navigate to get to what you want. This is a time saver and it makes it easier to find what you are looking for.
    Incentivized
    Chose NinjaOne
    Prior to NinjaOne, our IT management was a blank slate. We knew we needed something, and we wanted to ensure we were making the best decision for our organization. We attended demos and talked with sales reps, sales engineers, etc. At the end of the day, it was the relationship …
    Incentivized
    Chose NinjaOne
    NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    88 Answers
    97%
    Would buy again
    38 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    84 Answers
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    88 Answers
    97%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    66 Answers
    94%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    72 Answers
    100%
    Implementation went as expected
    35 Answers
    Features
    ManageEngine Endpoint CentralNinjaOne
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ManageEngine Endpoint Central and NinjaOne
    Feature
    ManageEngine Endpoint Central
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of ManageEngine Endpoint Central and NinjaOne
    Feature
    ManageEngine Endpoint Central
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    Best Alternatives
    ManageEngine Endpoint CentralNinjaOne
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    N-able N-sight RMM
    Score8.7 out of 10
    Enterprises
    IBM MaaS360
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Endpoint CentralNinjaOne
    Likelihood to Recommend
    9.0
    (54 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    8.3
    (6 ratings)
    9.9
    (2 ratings)
    Usability
    7.9
    (14 ratings)
    8.0
    (2 ratings)
    Support Rating
    7.8
    (7 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine Endpoint CentralNinjaOne
    Likelihood to Recommend
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Compared to other endpoint management tools that I have experience with, the patch management and the system health statistics functions work much better and are easier to navigate. The endpoint control functions are nowhere near as good as what I've used with Kaseya's VSA application - with that you could remote control a machine via a remote desktop type interface, or you could connect to the command line or PowerShell and it functioned as if you were directly connected to the machine - command history, tab completion, etc.. "just worked" and if the endpoint disconnected, you didn't lose anything that was going in the window when it reconnected (Exception being if the machine rebooted), grouping systems by department or building was also easier, as was moving systems between groups
    Incentivized
    Read full review
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
    Read full review
    Pros
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
    • Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
    • Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
    • Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • When I first started using ManageEngine Endpoint Central, the UI felt very complicated and cluttered up, which means as a new user, it took a lot of time to get used to using it and knowing where certain features are. This was also because specific features aren't obvious to the user, it can take time to find them through multiple routes.
    • When pushing out specifc software to a large number of endpoint devices such as 1500 in my organisation, the deployment fails a lot more meaning some devices dont receive the software and this has to be done manually for them. This can take a lot of time.
    • When an issue is reported about ManageEngine Endpoint Central, for example it constantly crashing when being heavily used. The support was delayed and it took a lot of time for first line support to address the issue and escalate it.
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    The application itself is great. However, I have little insight to what the patches are doing. Being able to see patch download progress, not just the status, would be great. The user interface could also use an overhaul. The countless menus, sometimes containing similar if not duplicate tabs can be frustrating to navigate.
    Incentivized
    Read full review
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
    Read full review
    Reliability and Availability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
    Read full review
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
    Read full review
    In-Person Training
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    I tend to use a combination of solutions to keep the estate running efficiently. ManageEngine Endpoint Central has more control over the timing of patching for users. Juggling users being able to work and keeping systems up to date with user satisfaction in mind is a monthly goal. Pushing updates with giving users some control seems to be working.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
    Read full review
    Scalability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • It has greatly helped us with our compliances through the compliance scans, such as taking our CIS compliance from 36% up to around 90%.
    • It has massively reduced the number of application/patch vulnerabilities through automated patching & dynamic configurations with custom scripts. From 60 criticals and 300 highs down to just 5 criticals and 25 highs, very quickly.
    • It has helped us identify issues with our Bitlocker not syncing to Azure AD properly, because the recovery keys in ManageEngine were always correct but werent always correct in Azure AD.
    Incentivized
    Read full review
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Endpoint Central Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring