TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailshake

    Score9.6 out of 10
    N/AMailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.

    $50

    per month

    Salesforce Inbox

    Score8 out of 10
    N/ASalesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…

    $25

    per month per user

    Pricing
    MailshakeSalesforce Inbox
    Editions & Modules
    Email Outreach
    $50.00
    per month
    Sales Engagement
    $99.00
    per month
    Essentials
    $25
    per month per user
    Professional
    $75
    per month per user
    Enterprise
    $150
    per month per user
    Unlimited
    $300
    per month per user
    Offerings
    Pricing Offerings
    MailshakeSalesforce Inbox
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MailshakeSalesforce Inbox
    Small Businesses
    Mailtrack
    Score9.8 out of 10
    Mailtrack
    Score9.8 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.8 out of 10
    Mailtrack
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MailshakeSalesforce Inbox
    Likelihood to Recommend
    9.0
    (9 ratings)
    9.7
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    MailshakeSalesforce Inbox
    Likelihood to Recommend
    Mailshake
    Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
    Incentivized
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    Salesforce
    When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
    Incentivized
    Read full review
    Pros
    Mailshake
    • It has an email editor which is easy to use.
    • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
    • Campaign and List management are also good
    Incentivized
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    Salesforce
    • Excellent response time.
    • Extensive notifications for all parties.
    Incentivized
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    Cons
    Mailshake
    • Mailshake works only with Gmail/G Suite accounts.
    • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
    • Missing starts about the total number of opens of an email (it is only tracked once).
    Incentivized
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    Salesforce
    • Reports
    • Reminders
    • If [there is] too much data, bugs sometimes occur.
    Incentivized
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    Usability
    Mailshake
    I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    Mailshake
    Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Mailshake
    For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.
    Incentivized
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    Salesforce
    While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
    Incentivized
    Read full review
    Return on Investment
    Mailshake
    • Time savings by automating the lead generation process.
    • Improved open rates of email campaigns resulting in more conversations started and better ROI.
    • Professional approach makes our company and brand more reputable.
    Incentivized
    Read full review
    Salesforce
    • Time is money! This makes it much faster for me to contact more prospects.
    Incentivized
    Read full review
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