TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MailerSend

    Score9 out of 10
    N/AMailerSend is a cloud-based transactional email system. It features a drag and drop builder and dynamic content templates help teams collaborate.

    $0

    per month

    Twilio SendGrid

    Score8.4 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    MailerSendTwilio SendGrid
    Editions & Modules
    Free
    $0
    per month
    Hobby
    $7
    per month
    Starter
    $35
    per month
    Enterprise
    Custom
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    MailerSendTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    MailerSendTwilio SendGrid
    Considered Both Products
    Mailerlite
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    79%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    76%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    74%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    68%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    74%
    Implementation went as expected
    14 Answers
    Features
    MailerSendTwilio SendGrid
    Email & Online Marketing
    Comparison of Email & Online Marketing features of MailerSend and Twilio SendGrid
    Feature
    MailerSend
    -
    Ratings
    Twilio SendGrid
    7.1
    48 Ratings
    11% below category average
    WYSIWYG email editor00 Ratings7.035 Ratings
    Dynamic content00 Ratings6.838 Ratings
    Ability to test dynamic content00 Ratings5.636 Ratings
    Landing pages00 Ratings8.023 Ratings
    A/B testing00 Ratings7.228 Ratings
    Mobile optimization00 Ratings7.036 Ratings
    Email deliverability reporting00 Ratings7.448 Ratings
    List management00 Ratings7.642 Ratings
    Triggered drip sequences00 Ratings7.222 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MailerSend and Twilio SendGrid
    Feature
    MailerSend
    -
    Ratings
    Twilio SendGrid
    7.6
    48 Ratings
    1% below category average
    Dashboards00 Ratings7.446 Ratings
    Standard reports00 Ratings8.246 Ratings
    Custom reports00 Ratings7.230 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of MailerSend and Twilio SendGrid
    Feature
    MailerSend
    -
    Ratings
    Twilio SendGrid
    8.2
    10 Ratings
    3% above category average
    URL Validation00 Ratings7.410 Ratings
    Link Tracking00 Ratings8.210 Ratings
    Image Validation00 Ratings9.08 Ratings
    Inbox Display00 Ratings7.810 Ratings
    Email Accessibility Tools00 Ratings7.810 Ratings
    Spelling and Grammar Check00 Ratings8.28 Ratings
    Spam Testing00 Ratings8.210 Ratings
    Email Previews00 Ratings8.610 Ratings
    User Ratings
    MailerSendTwilio SendGrid
    Likelihood to Recommend
    -
    (0 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (9 ratings)
    User Testimonials
    MailerSendTwilio SendGrid
    Likelihood to Recommend
    Mailerlite
    No answers on this topic
    Twilio
    No answers on this topic
    Pros
    Mailerlite
    No answers on this topic
    Twilio
    No answers on this topic
    Cons
    Mailerlite
    No answers on this topic
    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    Usability
    Mailerlite
    No answers on this topic
    Twilio
    It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
    Incentivized
    Read full review
    Support Rating
    Mailerlite
    No answers on this topic
    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
    Read full review
    Alternatives Considered
    Mailerlite
    No answers on this topic
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    Return on Investment
    Mailerlite
    No answers on this topic
    Twilio
    No answers on this topic
    ScreenShots