Magento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.
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SAP Commerce Cloud
Score 7.9 out of 10
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SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.
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Pricing
Magento Open Source
SAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Magento Open Source
SAP Commerce Cloud
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing for Magento will vary greatly depending on outsourcing support and maintenance services.
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More Pricing Information
Community Pulse
Magento Open Source
SAP Commerce Cloud
Features
Magento Open Source
SAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Magento Open Source
7.7
Ratings
2% below category average
SAP Commerce Cloud
7.9
Ratings
1% above category average
Product catalog & listings
8.50 Ratings
8.30 Ratings
Product management
9.50 Ratings
7.80 Ratings
Bulk product upload
8.00 Ratings
7.50 Ratings
Branding
6.50 Ratings
8.50 Ratings
Mobile storefront
4.00 Ratings
7.40 Ratings
Product variations
9.50 Ratings
7.60 Ratings
Website integration
8.00 Ratings
7.70 Ratings
Visual customization
6.50 Ratings
8.40 Ratings
CMS
8.50 Ratings
7.70 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Magento Open Source
8.0
Ratings
4% above category average
SAP Commerce Cloud
8.2
Ratings
7% above category average
Abandoned cart recovery
7.10 Ratings
8.00 Ratings
Checkout user experience
9.00 Ratings
8.30 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Magento Open Source
6.6
Ratings
23% below category average
SAP Commerce Cloud
7.1
Ratings
16% below category average
eCommerce security
6.60 Ratings
7.10 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Magento Open Source
4.2
Ratings
59% below category average
SAP Commerce Cloud
7.5
Ratings
3% below category average
Promotions & discounts
5.60 Ratings
7.70 Ratings
Personalized recommendations
2.00 Ratings
7.20 Ratings
SEO
5.10 Ratings
7.50 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
It's well suited for large eCommerce stores as it requires much effort to set up and the development cost for setting it up is high. It's less appropriate to use Magento where you are looking for quick development and launch of the store. Also, it is required to have a developer or sometimes the entire tech team to manage an e-commerce store, so you may need to hire a few PHP developers.
For a straight forward B2B shop with a simple frontend the whole SAP Commerce Suite is pretty robust yet fairly expensive. It is still not a true and full blown headless solution so if your enterprise is on a MACH strategy then this product would not be the foundation for it. If a company wants to build rich CX frontend experiences, then Spartacus is probably not the best and a custom frontend would be recommended, in that case you compromise on the advantages of a full blown solution from one vendor
Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Magento 2 community is full of known and new bugs with long-pending pull requests and the community is on the hook for changes. Submit an very obvious issue to the github repo, and you will likely be met with a "this is open source and you use at your own risk." I counter this poor attitude with the fact that open source community has standards, and we do not label a "release" until those standards are met. Otherwise it's just a alpha, beta or numbered build. We don't release obviously bad software until it's fully working.
Magento is expensive to maintain. You will need a well-paid php developer with apache and hosting knowledge, or you will have to hire an external firm. Either option will turn your website into an additional $100k/yr cost center, so you'd better be ready to ramp up sales. Every feature update or bugfix in the past year has uncovered more bugs, which my devs fix, but at the cost of timelines and billed hours way outside of my budget and target dates.
Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
Besides SmartEdit and Product Catalog, the rest of the application is very good. Including the customer support in case of a need. There are 3rd party offerings for a better content management or Product Management but these not only require additional expensive licensing, they also bring additional development efforts and dependencies to external companies
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
Shopify is a closed ecosystem; the moment a client has a complex, custom workflow or needs to integrate with a legacy ERP system, Shopify’s app-based model falls short. WooCommerce just does not scale like Magento, and its architecture is not made for enterprise-scale e-commerce. SAP Commerce Cloud is a very close competitor, but it comes with licensing costs and sometimes can be overkill. It's, however, perfect if the customer already has something SAP in their ecosystem.
We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good
Its easy to update my catalog and inventory. I have added more SKUs and expanded to international shipping. My items resonate to worldwide markets and I now have the opportunity to sell to them. SAP Commerce Cloud should allow me to scale the company and really touch worldwide. I may also add other products to the portfolio.
Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.
