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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.4 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    SAP Commerce Cloud

    Score7.9 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Magento Open SourceSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceSAP Commerce Cloud
    Considered Both Products
    Adobe
    Chose Magento Open Source
    Shopify is a closed ecosystem; the moment a client has a complex, custom workflow or needs to integrate with a legacy ERP system, Shopify’s app-based model falls short. WooCommerce just does not scale like Magento, and its architecture is not made for enterprise-scale …
    Incentivized
    Chose Magento Open Source
    Magento is completely open source, and this means that not only is free, but can be adapted to your needings. Magento is also a framework, and this means the his customization capabilities go well beyond pure eCommerce functionalities. For this reason, if you need to create …
    Incentivized
    SAP
    Chose SAP Commerce Cloud
    Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an …
    Incentivized
    Chose SAP Commerce Cloud
    Vastly superior
    Incentivized
    Chose SAP Commerce Cloud
    It may be customized and is simple to combine with other apps and open-source software.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    96%
    Would buy again
    67 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    91%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    67 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    90%
    Implementation went as expected
    53 Answers
    Features
    Magento Open SourceSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and SAP Commerce Cloud
    Feature
    Magento Open Source
    7.7
    28 Ratings
    2% below category average
    SAP Commerce Cloud
    7.9
    79 Ratings
    1% above category average
    Product catalog & listings8.528 Ratings8.375 Ratings
    Product management9.528 Ratings7.875 Ratings
    Bulk product upload8.026 Ratings7.672 Ratings
    Branding6.526 Ratings8.569 Ratings
    Mobile storefront4.028 Ratings7.469 Ratings
    Product variations9.526 Ratings7.669 Ratings
    Website integration8.024 Ratings7.874 Ratings
    Visual customization6.527 Ratings8.470 Ratings
    CMS8.526 Ratings7.971 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and SAP Commerce Cloud
    Feature
    Magento Open Source
    8.0
    28 Ratings
    4% above category average
    SAP Commerce Cloud
    8.2
    71 Ratings
    7% above category average
    Abandoned cart recovery7.123 Ratings8.014 Ratings
    Checkout user experience9.028 Ratings8.470 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and SAP Commerce Cloud
    Feature
    Magento Open Source
    6.6
    26 Ratings
    23% below category average
    SAP Commerce Cloud
    7.2
    62 Ratings
    14% below category average
    eCommerce security6.626 Ratings7.262 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and SAP Commerce Cloud
    Feature
    Magento Open Source
    4.2
    28 Ratings
    59% below category average
    SAP Commerce Cloud
    7.6
    71 Ratings
    1% below category average
    Promotions & discounts5.628 Ratings7.870 Ratings
    Personalized recommendations2.022 Ratings7.363 Ratings
    SEO5.125 Ratings7.661 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and SAP Commerce Cloud
    Feature
    Magento Open Source
    9.1
    28 Ratings
    13% above category average
    SAP Commerce Cloud
    8.2
    72 Ratings
    2% above category average
    Multi-site management9.525 Ratings8.367 Ratings
    Order processing9.527 Ratings8.369 Ratings
    Inventory management9.525 Ratings8.364 Ratings
    Shipping8.524 Ratings8.564 Ratings
    Custom functionality8.526 Ratings7.668 Ratings
    Best Alternatives
    Magento Open SourceSAP Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceSAP Commerce Cloud
    Likelihood to Recommend
    8.5
    (29 ratings)
    8.3
    (81 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Magento Open SourceSAP Commerce Cloud
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    SAP
    I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts