Lumesse (Discontinued) vs. Mitratech TalentReef

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.

Incentivized

I rarely give 10/10, mainly because I have learned that that we can always learn new things and to grow. Thus, I feel that same applies to Talent Reef. While I struggled a bit in the beginning to use this application, It is probably that struggle that has made me a better user for being so persistent at using it. Now that I have more than just the basics I think for any size company the functionality of the program will work for them.

Incentivized

• Track candidates.
• Quick Report.
• One stop shop - meaning Lumesse holds all the information entered.
• Share information with peers in other divisions.

• As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
• It is a one-stop function for virtually all of our new hire paperwork.
• We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
• The system is relatively easy to learn for store users with all levels of digital expertise.
• The cost to the organization is extremely reasonable.

Incentivized

• Simplicity is key. The user interface could use some work around where a button should be located and how intricate does one layer need to be

• Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
• If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
• Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
• Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price

The only reason I would renew Lumesse is because of the difficulty of doing a data migration to a new system and the potential loss of candidates already in the system. The cost is also a factor, it is a very expensive system and there is little to no customer support.

We have had very few issues with talentReef, but when we did they were resolved quickly and in a timely manner.

Incentivized

Each of the above products were more effective than Lumesse. I did not select Lumesse for our company, and would replace it with another system if given the opportunity. Jobvite was the most user-friendly ATS I have used. This system allows seamless integration with social media and automatically pushes postings out to free career boards like Indeed.com. I was also able to give hiring managers their own accounts with different levels of access to the information in the database so they could browse resumes and view the status on their open roles at their convenience

We came from Info PeopleAnswers and used their ATS for years. Prior to going to talentReef, we looked at CareerBuilder's ATS and at Snagajob's ATS. At the time, neither had the integrated onboarding and exporting data components. I also like the feature of the posi-fit questions.

• Lumesse give us the ability to accurately track candidates through the hiring process, which then in turn allows us to hire candidates quickly and compliantly, which is our overall goal for clients.
• Accurate information that is easily accessible allows us to process candidates through the background screens quickly, which ensures candidates start and we're able to get paid for our filled positions.

Incentivized

• Our initial ROI was having the ability for our applicants to apply online and move away from paper. This was a must, so we can compete for employees in our area.
• Our next ROI was improving our onboarding process. The TalentReef onboarding process protects us from having incomplete files and it also saves us labor due to the process being quicker and efficient.