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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Pro by GoTo

    Score9.4 out of 10
    N/AN/A

    $30

    per month

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    LogMeIn Pro by GoToRealVNC Connect
    Editions & Modules
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    LogMeIn Pro by GoToRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are billed annually.Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    LogMeIn Pro by GoToRealVNC Connect
    Considered Both Products
    GoTo (formerly LogMeIn)
    Chose LogMeIn Pro by GoTo
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
    RealVNC
    Chose RealVNC Connect
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    LogMeIn Pro by GoToRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Pro by GoTo and RealVNC Connect
    Feature
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    7% above category average
    RealVNC Connect
    7.3
    32 Ratings
    11% below category average
    Screen sharing9.716 Ratings9.028 Ratings
    File transfer8.716 Ratings8.015 Ratings
    Instant message8.013 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication7.04 Ratings7.05 Ratings
    Access to sleeping/powered-off computers9.015 Ratings6.09 Ratings
    Over-the-Internet remote session10.016 Ratings9.030 Ratings
    Initiate remote control from mobile9.011 Ratings9.019 Ratings
    Remote management of servers & workstations10.014 Ratings4.76 Ratings
    Remote Active Directory® management6.610 Ratings00 Ratings
    Centralized management dashboard10.012 Ratings7.116 Ratings
    Session record9.012 Ratings8.02 Ratings
    Annotations6.27 Ratings5.36 Ratings
    Monitoring and Alerts9.010 Ratings7.03 Ratings
    Multi-platform remote control10.013 Ratings9.011 Ratings
    Best Alternatives
    LogMeIn Pro by GoToRealVNC Connect
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LogMeIn Pro by GoToRealVNC Connect
    Likelihood to Recommend
    9.4
    (17 ratings)
    8.0
    (38 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (8 ratings)
    Usability
    9.1
    (4 ratings)
    8.0
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn Pro by GoToRealVNC Connect
    Likelihood to Recommend
    GoTo (formerly LogMeIn)
    LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    GoTo (formerly LogMeIn)
    • LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
    • You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
    • I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    GoTo (formerly LogMeIn)
    • Slow customer service - we know more about their product than whoever we talk to whenever we call in
    • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
    • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
    Incentivized
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo (formerly LogMeIn)
    It works great
    Incentivized
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    GoTo (formerly LogMeIn)
    I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.
    Incentivized
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Reliability and Availability
    GoTo (formerly LogMeIn)
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Performance
    GoTo (formerly LogMeIn)
    It loads quickly,
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Support Rating
    GoTo (formerly LogMeIn)
    My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    GoTo (formerly LogMeIn)
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    GoTo (formerly LogMeIn)
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    Alternatives Considered
    GoTo (formerly LogMeIn)
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Scalability
    GoTo (formerly LogMeIn)
    The view is a little blurry. The resolution could be better
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Return on Investment
    GoTo (formerly LogMeIn)
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.