LogMeIn Pro by GoTo vs. MobaXTerm

LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.

Incentivized

Before, I used to work with Putty application, but when I know MobaXTerm I am starting use in it untill know, bucause MobaXTerm allows me to puch confegations to multiball switches at the same time without any issue, and the color helps me to dedacte speciface issue for example the errors on the switch intrface.

Incentivized

• LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
• You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
• I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place

Incentivized

• Storing ssh session setting for easy click and go access
• Various Network scanning tools easy to use even for non-technical people
• SFTP filesystem browser is simple and straightforward

Incentivized

• LogMeIn Pro allows only one user to control the remote destination at a time. If more than one user needs to access/control the same destination, they can share the session (visibility to both parties), or will need to wait till the prior user is logged out for a more secure session. Being able to log in and use the same destination at the same time, initiating unique sessions would be ideal. (Similar to VPN.)
• Ability to override or default session settings for security, for example blanking the remote monitor (or not), recording a session, or changing access while the user is in-session. This would allow an administrator or manager to more closely audit activity.
• Provide a one-click logout+disconnect. Right now, users must disconnect their session before exiting LogMeIn Pro. If their session is not first disconnected and the user simply exits or logs out of LogMeIn Pro, the session may remain active, without disconnecting. This would show as an active session, even if the user is technically no longer using the remote destination.
• More detailed audit information. What application did the user access while connected to the remote destination? Was the session shared with anyone else?

Incentivized

• Transferring of files can take more time
• Heavier application compared to its competitors like Putty
• Can seem a bit complex for first time users
• Need to use paid version for advanced features

Incentivized

It works great

Incentivized

I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.

Incentivized

It's very easy for any IT administrator to use, it's highly customizable and you can download it free for personal use. It supports every protocol you can think of, has built in power shell and allows for drag and drop of SFTP file browser. I recommend this tool for any IT professional.

Incentivized

Always there as long as there is an internet connection

Incentivized

It loads quickly,

Incentivized

My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.

Incentivized

Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth

Incentivized

LogMeIn has U.S. servers for connectivity which is super important for us. We are constantly re-evaluating our licensing with these other products. The licenses are renewed simply because management and the technology support staff have not pushed for a detailed review and there have been no significant problems in its use. The licensing cost is considered an annual sunk cost.

Incentivized

The colorful terminal in MobaXTerm is a great feature, especially when reading multiple outputs or logs. These small, colorful highlights could lead to solving network issues or help with troubleshooting. MultiExec feature is a huge feature that only a network engineer with a large organization can appreciate the work it can do and the time it can save when doing big configuration changes on the whole network.

Incentivized

The view is a little blurry. The resolution could be better

Incentivized

• not sure on a measurable ROI, but LogMeIn has definitely been a useful tool for our one satellite office where there are two devices that require unattended remote access
• only negative I can think of, cost-wise, is that the cost of ALL remote access software jumped a number of years back where suddenly there were no longer any free options

Incentivized

• better efficiency with a range of user and project tickets
• one pane of glass for a very fair fee
• easier management

Incentivized