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Logitech GROUP vs. Yealink Conference Phones

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logitech GROUP

    Score4 out of 10
    N/ALogitech GROUP is an HD video conferencing solution designed for meetings of up to 14 people, with optional expansion mics to extend to meetings of up to 20 people. Components include the camera, speakerphone, hub, remote, wall/table mount, and expansion microphones. The system plugs into the user's computer via USB to provide the audio and video components for meetings run on the user's web conferencing software.N/A

    Yealink Conference Phones

    Score7.3 out of 10
    N/AYealink provides three models of conference phone: CP960, CP920, and IP CP860. IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc. CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup. CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance…N/A
    Pricing
    Logitech GROUPYealink Conference Phones
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Logitech GROUPYealink Conference Phones
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Logitech GROUPYealink Conference Phones
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.8 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Logitech GROUPYealink Conference Phones
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Logitech GROUPYealink Conference Phones
    Likelihood to Recommend
    Logitech
    When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
    Incentivized
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    Yealink Inc.
    Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
    Incentivized
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    Pros
    Logitech
    • High Audio Quality
    • High Video Quality
    Incentivized
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    Yealink Inc.
    • Audio clarity
    • Noise reduction
    • ease of use
    Incentivized
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    Cons
    Logitech
    • Design of the devices
    • To many cables for conference systems
    Incentivized
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    Yealink Inc.
    • Admin menu options could be easier to reach.
    • Programming via the web interface requires some advanced knowledge.
    • Rebooting the phone takes a little longer than previously used systems.
    Incentivized
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    Support Rating
    Logitech
    I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
    Incentivized
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    Yealink Inc.
    I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
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    Alternatives Considered
    Logitech
    We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
    Incentivized
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    Yealink Inc.
    We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage
    Incentivized
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    Return on Investment
    Logitech
    • The balance cost-benefit is very good with these devices.
    • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
    Incentivized
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    Yealink Inc.
    • They were a big improvement over the polycoms
    • they allow us to use different carriers than the polycoms
    • The clarity has saved a lot of lost sales.
    Incentivized
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