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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yealink Conference Phones

    Score7.3 out of 10
    N/AYealink provides three models of conference phone: CP960, CP920, and IP CP860. IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc. CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup. CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance…N/A
    Pricing
    Yealink Conference Phones
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Yealink Conference Phones
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Yealink Conference Phones
    Considered Both Products
    Yealink Inc.
    Chose Yealink Conference Phones
    We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage.
    Incentivized
    Chose Yealink Conference Phones
    We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Yealink Conference Phones
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Cisco IP Phones
    Score6.8 out of 10
    Enterprises
    Cisco IP Phones
    Score6.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Yealink Conference Phones
    Likelihood to Recommend
    10.0
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)
    User Testimonials
    Yealink Conference Phones
    Likelihood to Recommend
    Yealink Inc.
    Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
    Incentivized
    Read full review
    Pros
    Yealink Inc.
    • Audio clarity
    • Noise reduction
    • ease of use
    Incentivized
    Read full review
    Cons
    Yealink Inc.
    • Admin menu options could be easier to reach.
    • Programming via the web interface requires some advanced knowledge.
    • Rebooting the phone takes a little longer than previously used systems.
    Incentivized
    Read full review
    Support Rating
    Yealink Inc.
    I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
    Incentivized
    Read full review
    Alternatives Considered
    Yealink Inc.
    We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage
    Incentivized
    Read full review
    Return on Investment
    Yealink Inc.
    • They were a big improvement over the polycoms
    • they allow us to use different carriers than the polycoms
    • The clarity has saved a lot of lost sales.
    Incentivized
    Read full review
    ScreenShots