TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveWebinar

    Score9 out of 10
    N/ALiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. It is a customizable solution that allows users to change logos, room colors, and design layouts, as well as create personalized registration forms to match their business's brand identity, and control email delivery and report designs. LiveWebinar allows users to broadcast…

    $17.99

    per month per user

    Zoom Workplace

    Score8.4 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    LiveWebinarZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    LiveWebinarZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LiveWebinarZoom Workplace
    Considered Both Products
    RTCLab
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    321 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    297 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    337 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    229 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    257 Answers
    Features
    LiveWebinarZoom Workplace
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    7.3
    3 Ratings
    2% below category average
    Zoom Workplace
    -
    Ratings
    Dashboards6.72 Ratings00 Ratings
    Data exportability8.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    9.0
    3 Ratings
    12% above category average
    Zoom Workplace
    8.4
    932 Ratings
    2% above category average
    High quality audio10.03 Ratings8.7926 Ratings
    Mobile support8.03 Ratings00 Ratings
    High quality video00 Ratings8.7924 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    9.0
    3 Ratings
    11% above category average
    Zoom Workplace
    8.6
    936 Ratings
    5% above category average
    Calendar integration9.01 Ratings8.3850 Ratings
    Record meetings / events9.03 Ratings9.4885 Ratings
    Slideshows9.03 Ratings00 Ratings
    Event registration9.02 Ratings00 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    3 Ratings
    3% above category average
    Zoom Workplace
    8.2
    807 Ratings
    2% above category average
    Audience polling8.02 Ratings00 Ratings
    Q&A9.03 Ratings00 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    2 Ratings
    3% above category average
    Zoom Workplace
    9.1
    792 Ratings
    17% above category average
    Participant roles & permissions8.02 Ratings9.2759 Ratings
    Confidential attendee list9.01 Ratings00 Ratings
    User authentication00 Ratings9.1695 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    8.5
    3 Ratings
    10% above category average
    Zoom Workplace
    -
    Ratings
    Branding options9.03 Ratings00 Ratings
    Integration to Marketing Automation8.03 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    7% above category average
    Desktop sharing00 Ratings9.1930 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    Zoom Workplace
    8.7
    179 Ratings
    4% above category average
    Hosted PBX00 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.9104 Ratings
    Directory of employee names00 Ratings9.1165 Ratings
    Call Management
    Comparison of Call Management features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    Zoom Workplace
    8.8
    199 Ratings
    4% above category average
    Answering rules00 Ratings8.4150 Ratings
    Call recording00 Ratings9.1180 Ratings
    Call park00 Ratings9.0114 Ratings
    Call screening00 Ratings8.8125 Ratings
    Message alerts00 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    Mobile apps
    Comparison of Mobile apps features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    Zoom Workplace
    9.2
    223 Ratings
    8% above category average
    Mobile app for iOS00 Ratings9.3198 Ratings
    Mobile app for Android00 Ratings9.1138 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of LiveWebinar and Zoom Workplace
    Feature
    LiveWebinar
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    12% above category average
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    Best Alternatives
    LiveWebinarZoom Workplace
    Small Businesses
    GoTo Webinar
    Score8.1 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9.1 out of 10
    PanTerra Networks
    Score6.3 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score9.8 out of 10
    Webex Calling
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiveWebinarZoom Workplace
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (983 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.6
    (21 ratings)
    Usability
    9.0
    (1 ratings)
    5.8
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (9 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    LiveWebinarZoom Workplace
    Likelihood to Recommend
    RTCLab
    LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
    Incentivized
    Read full review
    Zoom
    Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.
    Incentivized
    Read full review
    Pros
    RTCLab
    • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
    • Easy overview of all past events/webinars.
    • Branding of a meeting room with company logo possible.
    • Lots of features that make the meeting more professional.
    • No need to install software to connect to a webinar.
    Incentivized
    Read full review
    Zoom
    • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
    • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
    • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
    Incentivized
    Read full review
    Cons
    RTCLab
    • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    RTCLab
    Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    RTCLab
    LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    RTCLab
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    RTCLab
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    RTCLab
    Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    RTCLab
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    RTCLab
    • Lower cost of ownership
    • Same or superior features
    • No additional software needs to be installed to join the meeting since everybody has already a web browser.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    RTCLab
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    RTCLab
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    RTCLab
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    RTCLab
    • LiveWebinar has made coordinating schedules for training easier.
    Incentivized
    Read full review
    Zoom
    • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
    • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
    • Zoom webinars have fueled my list growth.
    Incentivized
    Read full review
    ScreenShots

    LiveWebinar Screenshots

    Screenshot of live streamingScreenshot of LiveWebinar brandingScreenshot of Room view on laptop and mobileScreenshot of Room view with live chat and participantsScreenshot of Room view YouTube PlayerScreenshot of User panel - registration forms + automation

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.