LiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.
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Unitrends
Score 7.8 out of 10
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The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.
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Pricing
LiveVault
Unitrends
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
LiveVault
Unitrends
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
LiveVault
Unitrends
Features
LiveVault
Unitrends
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Application restorations will be tested fully automatically and measures what the actual recovery time is and what the recovery points are. It's analysis compliance with service-level agreements and also identifies any potential threats to data recovery. If the system identifies an issue, then it will notify the user and will recommend steps for correcting those issues. Unitrends Data Center Backup and Recovery provides fully automated and customizable dashboards which require less administrative interaction on a day-to-day process.
The setup of the device is very straightforward and simple. It's not confusing when configuring the backup device.
Adding assets to the system is very easy. The Unitrends agent that enables the backup of devices is simple to install. Once it is installed, you move on to creating a job for backing up the asset, which is also simple to setup.
Looking at the whether backup jobs are successful has a well laid out UI. You can filter by almost anything you want to find specific jobs or assets to check on the backups that were made.
When attempting to do a restore, it is a bit clunky on the process. While when it is completed it does work, but kind of confusing, especially on your first attempt.
We had to back up not only AD servers, mixed environment of stand-alone and VM's we also still had Netware servers that required a backup. It was a bit more tedious setting the Novell servers up for backup. A cleaner install for Netware would be nice, but not sure how big of an issue that will be since it is less used (Netware).
Unitrends and VMware work well with snapshots, but it needs to be emphasized that in some instances you need to REMOVE any existing snapshots of a server before you do different tasks, or it will not work at all.
I am 100% likely to renew my Unitrends support and keep my appliance. I don't see any products that have come close to being able to do the on-prem and cloud backups with the ease of Unitrends. This is a great tool and I can't imagine someone wanting to implement anything else.
Unitrends is simpler that most other appliances but I believe there is some room for improvement. The backup wizards could be simpler and retention rates need to be easier to understand. The registration of appliances with the appliance can be frustrating. Once the appliance is setup to backup the various machines it is a breeze to administer.
They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
We were contacted by Unitrends and they scheduled a training/install/configuration session with us. They were more than happy to answer any questions we had and we arranged an additional session with them to help us with the archiving. The implementation went very well with no major issues.
LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their support up against anyone. You can almost always get someone if you need them, but I almost never need help.
