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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.9 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    Unitrends
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Unitrends
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Unitrends
    Considered Both Products
    Kaseya
    Chose Unitrends
    I started using Unitrends because i needed a backup solution quickly that was easy to setup. Its been used for years because I have not spent time evaluating another solution as our needs were take care of with these. as our company has grown then so has our data growth and …
    Incentivized
    Chose Unitrends
    To me it was a better and more cost effective solution. The cost to backup our data was cheaper. I liked the options it gave me. I was able to replicate between sites and backup to the cloud. I know that Veeam has the same features but the cost of unitrends was lower. It was …
    Incentivized
    Chose Unitrends
    disaster recovery
    Incentivized
    Chose Unitrends
    In all senses, it addresses the following requirements: faster backup and recovery encryption secure and protection from ransomware.
    Incentivized
    Chose Unitrends
    While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their …
    Incentivized
    Chose Unitrends
    We compared Unitrends to Barracuda and selected Unitrends based [on] total cost over a three-year period. The Barracuda product was more than double the cost over the same three-year period. Additionally, both appliances offer similar feature sets and support, but the …
    Incentivized
    Chose Unitrends
    The experience has been much better than Veritas Backup Exec and Veeam.
    Incentivized
    Chose Unitrends
    Unitrends Data Center Backup and Recovery's artificial intelligence plays a major role in all the appliances that run a scanning procedure during each and every backup to analyze the change logs of the files and identify if the backups are infected by
    Incentivized
    Chose Unitrends
    We previously used Veritas Backup Exec for our backup solutions. It uses USB 2.0 for a backup solution, which was very slow and unreliable to use as compared to Unitrends Data Backup and Recovery. Doing the backup over the network delivers a speedy backup, which is not possible …
    Incentivized
    Chose Unitrends
    I know many, many people use Veeam. And for years, there were free versions and such. For some reason, Veeam and I didn't get along well. I didn't like all the extra parts and pieces to make it work. Unitrends [Data Center Backup and Recovery] is one simple appliance. As I've …
    Incentivized
    Chose Unitrends
    We recently replaced Veeam Backup and Replication with Unitrends. The change was not too cumbersome, and I feel that we are to the point now where we are getting proper backups. They both seem to do the same thing from what I can tell. They both handle backup of bare metal …
    Incentivized
    Chose Unitrends
    Four years ago, Unitrends MSP was reasonable and met our needs, so we signed a 5-year contract. In my opinion, there are cheaper and just as good companies now. In hindsight, I believe we probably should have signed a shorter contract. It met a need that we had and were …
    Incentivized
    Chose Unitrends
    There is no such comparison between Zerto and Unitrends MSP as the features and ease Unitrends has given us are wondrous. We can now manage our backups and can get continuous backups. Zerto lacked many such features that we needed, most above all Zerto was quite complex …
    Incentivized
    Chose Unitrends
    Unitrends Data Center Backup and Recovery is a better backup solution than Synology DS, but much more expensive. We utilize both in our company. Synology DS has a great backup software called Active Backup for Business that is very easy to use and includes deduplication. The …
    Incentivized
    Chose Unitrends
    We have not used or tested any other products. Unitrends was already in place when I was hired. We are happy with what we have in place and do not see us making any changes other than upgrading or replacing equipment that is at end of life.
    Incentivized
    Chose Unitrends
    It has been years since we implemented the product, I do not have records of any other products we tested at that time.
    Incentivized
    Chose Unitrends
    They are similar, Datto is a great fit for smaller businesses I feel, they have a great space in multiple sites and have custom builds for larger business. However I feel some higher end enterprise level setups require larger devices. Education is a great spot oval for …
    Incentivized
    Chose Unitrends
    We have a couple more years on our contract. Since we have purchased this, there are many more choices out there. Within the next year we will do research again to determine what will best suit our needs.

    We were glad to have this option when we purchased it.
    Incentivized
    Chose Unitrends
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for …
    Incentivized
    Chose Unitrends
    We previously used Backup Exec as our backup solution. It relied on USB 2.0 connections to backup data to removable proprietary hard drives that were used in a Dell removable drive system. It was very slow and unreliable compared to Unitrends. Doing the backups over the network …
    Incentivized
    Chose Unitrends
    Veeam seems like a decent product which may cost a little more, Dell EMC Networker is a good product, but the interface is very clunky and difficult to navigate, while also being a much more expensive solution. I believe they are all good products. Based on reviews, …
    Incentivized
    Chose Unitrends
    We have used Unitrends for quite some time and enjoy the application.
    Incentivized
    Chose Unitrends
    From looking at the demo a few years back Veeam had some nice AD integrations that Unitrends lacks. However, for us the difference in pricing was too much to justify going with Veeam over Unitrends. Our main consultant does not have engineers that are familiar with Unitrends, …
    Incentivized
    Chose Unitrends
    Unitrends [Data Center Backup and Recovery] has a much better UI. It's easy to navigate. Barracuda was a little pricey, and if you were to reduce your backup size under the current tier, you had to call in to get them to adjust the space requirements on the bill. They were …
    Incentivized
    Chose Unitrends
    Rather poorly.
    But I don't think they are competing for the same market.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    169 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    163 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    177 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    153 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    155 Answers
    Features
    Unitrends
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends
    Feature
    Unitrends
    8.4
    360 Ratings
    1% below category average
    Universal recovery9.0302 Ratings
    Instant recovery8.0290 Ratings
    Recovery verification8.0288 Ratings
    Business application protection8.0262 Ratings
    Multiple backup destinations8.0268 Ratings
    Incremental backup identification9.0338 Ratings
    Backup to the cloud8.0213 Ratings
    Deduplication and file compression8.0326 Ratings
    Snapshots8.0243 Ratings
    Flexible deployment8.06 Ratings
    Management dashboard9.06 Ratings
    Platform support9.06 Ratings
    Retention options9.06 Ratings
    Encryption9.05 Ratings
    Best Alternatives
    Unitrends
    Small Businesses
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    Unitrends
    Likelihood to Recommend
    8.0
    (372 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    Usability
    9.0
    (15 ratings)
    Availability
    6.2
    (2 ratings)
    Performance
    5.6
    (2 ratings)
    Support Rating
    7.9
    (23 ratings)
    Online Training
    7.1
    (2 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    Configurability
    7.1
    (2 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    3.8
    (2 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    User Testimonials
    Unitrends
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots