TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Liquid Web

    Score8 out of 10
    N/ALiquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.

    $19

    per month

    Turbify

    Score10 out of 10
    N/ATurbify, formerly Yahoo Small Business, and now an Infinite Computer Solutions brand, is a website hosting solution for small businesses and retailers, supporting business email, basic or managed web hosting, a well as Wordpress and "Business Maker" web services.N/A
    Pricing
    Liquid WebTurbify
    Editions & Modules
    Managed WordPress
    $19
    per month
    Managed WooCommerce
    $19
    per month
    VPS
    $35
    per month
    Magenta Cloud
    $49
    per month
    Cloud Dedicated
    $149
    per month
    Private VPS Parent
    $149
    per month
    Dedicated
    $169
    per month
    Cloud Servers
    $265
    per month
    HIPPA
    $343
    per month
    Server Clusters
    $743
    per month
    High Performance
    1,127
    per month
    High Availability
    1,448
    per month
    Database Hosting
    1,498
    per month
    VMware Private Cloud
    1,599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Liquid WebTurbify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Liquid WebTurbify
    Small Businesses
    Flywheel
    Score9.9 out of 10
    SiteGround
    Score9.8 out of 10
    Medium-sized Companies
    WP Engine
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Liquid WebTurbify
    Likelihood to Recommend
    10.0
    (6 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Liquid WebTurbify
    Likelihood to Recommend
    Liquid Web Inc.
    Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.
    Incentivized
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    Infinite Computer Solutions, Inc
    I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
    Incentivized
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    Pros
    Liquid Web Inc.
    • Customer Service — Amazing support, if needed.
    • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
    • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
    Incentivized
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    Infinite Computer Solutions, Inc
    • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
    • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
    • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
    Incentivized
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    Cons
    Liquid Web Inc.
    • The tutorial area is excellent, but perhaps they could add video tutorial.
    • Chat conversations should be added automatically to the client portal.
    Incentivized
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    Infinite Computer Solutions, Inc
    • Extremely old and outdated back end.
    • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
    • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
    • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
    • Barely any apps or app eco system on Yahoo.
    • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
    • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
    Incentivized
    Read full review
    Support Rating
    Liquid Web Inc.
    No answers on this topic
    Infinite Computer Solutions, Inc
    The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
    Incentivized
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    Alternatives Considered
    Liquid Web Inc.
    We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
    Incentivized
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    Infinite Computer Solutions, Inc
    After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
    Incentivized
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    Return on Investment
    Liquid Web Inc.
    • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.
    Incentivized
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    Infinite Computer Solutions, Inc
    • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
    • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
    • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
    • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
    Incentivized
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