LevelEleven vs. worxogo Nudge Coach

Any org that wants to easily see pacing on a rep, team, director, etc level as well as what needs to change to hit goal could use LevelEleven. There is more powerful software out there like Clari, but they cost WAY more and have crazy over-the-top features our org didn't need. If you need detailed forecasting of deals in the pipe, and "AI-based" forward-looking info (AI gets thrown around way too much these days when it's not true) then perhaps look elsewhere.

Incentivized

Very well suited with organizations who have structured data capture of field force efforts through sales force automation. Not so suited where data is captured in automated system but other tools like excel.

• SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
• Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.

Incentivized

• Individual personalised KPI report
• Continuously tracks KPI performance, including variance, trends, upward/ downward movements
• Targeted, data driven intervention for team leaders - fact based, transparent, and eliminates biases, perceptions, leading to a healthy work environment

• When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
• Some lag time between when our reps would log activity and when the numbers would appear on the screens.
• Slow response time from their support team.

Incentivized

• Nudge Coach itself - the quality of nudges is too poor, too basic....it does not capture the process nuances despite taking inputs
• Not flexible with catering to multiple process in the same instance
• No governanace structure on auto nudge/ no dump available
• Filters available in leaderboard but not on dashboard which is important

Positive experience overall with no downside, especially for a larger organization, even a 1% increase is a huge contribution to the bottomline.

There is literally no expertise required to start using and reaping the benefits

Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!

Incentivized

Great team of consultants and professionals, especially with presence in US and Canada for seamless support

Smooth integration with no data entry and no major changes to the existing system

The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.

Incentivized

We explored using PowerBI and internally developed tools. Worxogo Nudge Coach had packaged the functionalities required and was fare ahead of our developments.

• Sales Performance goes up during every contest. If you add prizes, you can triple you #.
• We will no longer use the tool because to cast Channel11 to multiple TV. You need a decent computer with lots of RAM(or a cheap Chromebook for every TV we have). Extra spent wasn't the part of a yearly budget.
• Put Sales Reports, Forecasts, and Goals on screens for transparency.

Incentivized

• Productivity push of 25-30%
• Increase in focus product sales by 20%
• ROI is realized in the 1st year, shorter for a larger organization