Less Annoying CRM vs. Second CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 9.6 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Second CRM
Score 0.0 out of 10
N/A
Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.N/A
Pricing
Less Annoying CRMSecond CRM
Editions & Modules
Always
$15
per month per user
No answers on this topic
Offerings
Pricing Offerings
Less Annoying CRMSecond CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance.
More Pricing Information
Community Pulse
Less Annoying CRMSecond CRM
Features
Less Annoying CRMSecond CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
9.2
49 Ratings
18% above category average
Second CRM
-
Ratings
Customer data management / contact management10.048 Ratings00 Ratings
Workflow management8.841 Ratings00 Ratings
Territory management8.819 Ratings00 Ratings
Opportunity management9.936 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.739 Ratings00 Ratings
Contract management8.919 Ratings00 Ratings
Quote & order management8.815 Ratings00 Ratings
Interaction tracking10.033 Ratings00 Ratings
Channel / partner relationship management9.119 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
10.0
41 Ratings
28% above category average
Second CRM
-
Ratings
Case management10.036 Ratings00 Ratings
Help desk management10.037 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
8.7
29 Ratings
14% above category average
Second CRM
-
Ratings
Lead management8.928 Ratings00 Ratings
Email marketing8.516 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.1
40 Ratings
18% above category average
Second CRM
-
Ratings
Task management10.039 Ratings00 Ratings
Reporting8.328 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
9.1
27 Ratings
18% above category average
Second CRM
-
Ratings
Forecasting9.213 Ratings00 Ratings
Pipeline visualization9.024 Ratings00 Ratings
Customizable reports9.020 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
9.0
41 Ratings
18% above category average
Second CRM
-
Ratings
Custom fields9.140 Ratings00 Ratings
Scripting environment8.97 Ratings00 Ratings
API for custom integration9.06 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
8.0
5 Ratings
9% above category average
Second CRM
-
Ratings
Marketing automation8.05 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.8
26 Ratings
29% above category average
Second CRM
-
Ratings
Mobile access9.826 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
9.9
25 Ratings
17% above category average
Second CRM
-
Ratings
Role-based user permissions9.925 Ratings00 Ratings
Best Alternatives
Less Annoying CRMSecond CRM
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Less Annoying CRMSecond CRM
Likelihood to Recommend
10.0
(49 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
10.0
(35 ratings)
-
(0 ratings)
Support Rating
9.4
(29 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Less Annoying CRMSecond CRM
Likelihood to Recommend
Less Annoying CRM
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
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Soft Solvers Solutions
No answers on this topic
Pros
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Soft Solvers Solutions
No answers on this topic
Cons
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Soft Solvers Solutions
No answers on this topic
Likelihood to Renew
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Soft Solvers Solutions
No answers on this topic
Usability
Less Annoying CRM
The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
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Soft Solvers Solutions
No answers on this topic
Support Rating
Less Annoying CRM
I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
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Soft Solvers Solutions
No answers on this topic
Implementation Rating
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Soft Solvers Solutions
No answers on this topic
Alternatives Considered
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Soft Solvers Solutions
No answers on this topic
Return on Investment
Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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Soft Solvers Solutions
No answers on this topic
ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Second CRM Screenshots

Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.Screenshot of Insight through every case, from every customer, every time from multiple support channels.Screenshot of Dashboards offer a real-time picture of business at a glance.Screenshot of Schedule, share, track and follow-up events and to-dos.Screenshot of Complete view of customers, including activity history, key contacts, customer communications, and internal account discussions.