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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Less Annoying CRMSalesmate
    Editions & Modules
    Always
    $15
    per month per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Less Annoying CRMSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    Less Annoying CRMSalesmate
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Rapidops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    45 Answers
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    98%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    43 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    Less Annoying CRMSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Salesmate
    8.0
    46 Ratings
    4% above category average
    Customer data management / contact management10.048 Ratings10.045 Ratings
    Workflow management8.541 Ratings9.945 Ratings
    Territory management8.819 Ratings9.09 Ratings
    Opportunity management10.036 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings7.345 Ratings
    Contract management9.019 Ratings5.928 Ratings
    Quote & order management8.915 Ratings5.626 Ratings
    Interaction tracking10.033 Ratings7.839 Ratings
    Channel / partner relationship management9.119 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Salesmate
    7.7
    19 Ratings
    2% above category average
    Case management10.036 Ratings7.417 Ratings
    Help desk management10.037 Ratings00 Ratings
    Call center management00 Ratings7.918 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Salesmate
    6.3
    44 Ratings
    18% below category average
    Lead management9.028 Ratings6.643 Ratings
    Email marketing8.616 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Salesmate
    8.4
    41 Ratings
    10% above category average
    Task management10.039 Ratings8.941 Ratings
    Reporting8.128 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Salesmate
    7.6
    43 Ratings
    0% above category average
    Forecasting9.213 Ratings7.831 Ratings
    Pipeline visualization9.024 Ratings7.843 Ratings
    Customizable reports9.020 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Salesmate
    6.9
    45 Ratings
    8% below category average
    Custom fields9.140 Ratings7.344 Ratings
    Scripting environment8.97 Ratings6.521 Ratings
    API for custom integration9.16 Ratings7.127 Ratings
    Custom objects00 Ratings6.733 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Salesmate
    7.0
    35 Ratings
    5% below category average
    Marketing automation8.25 Ratings7.035 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Salesmate
    6.3
    42 Ratings
    15% below category average
    Mobile access9.626 Ratings6.342 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Salesmate
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Salesmate
    8.0
    41 Ratings
    4% below category average
    Role-based user permissions9.925 Ratings8.239 Ratings
    Single sign-on capability00 Ratings7.834 Ratings
    Best Alternatives
    Less Annoying CRMSalesmate
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMSalesmate
    Likelihood to Recommend
    10.0
    (49 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (35 ratings)
    10.0
    (45 ratings)
    Support Rating
    9.4
    (29 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Less Annoying CRMSalesmate
    Likelihood to Recommend
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Alternatives Considered
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.