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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.7 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Nutshell

    Score8.9 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $20

    per user, per month

    Pricing
    Less Annoying CRMNutshell
    Editions & Modules
    Always
    $15
    per month per user
    Starter
    $20
    per user, per month
    Pro
    $35
    per user, per month
    Pro+
    $70
    per user, per month
    Offerings
    Pricing Offerings
    Less Annoying CRMNutshell
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMNutshell
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Nutshell, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    45 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    Less Annoying CRMNutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Nutshell CRM
    5.6
    12 Ratings
    32% below category average
    Customer data management / contact management10.048 Ratings6.011 Ratings
    Workflow management8.541 Ratings10.010 Ratings
    Territory management8.819 Ratings6.06 Ratings
    Opportunity management10.036 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings1.012 Ratings
    Contract management9.019 Ratings00 Ratings
    Quote & order management8.915 Ratings8.07 Ratings
    Interaction tracking10.033 Ratings1.010 Ratings
    Channel / partner relationship management9.119 Ratings3.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Nutshell CRM
    8.8
    6 Ratings
    15% above category average
    Case management10.036 Ratings9.75 Ratings
    Help desk management10.037 Ratings00 Ratings
    Call center management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Nutshell CRM
    5.0
    11 Ratings
    41% below category average
    Lead management8.928 Ratings9.010 Ratings
    Email marketing8.616 Ratings1.09 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Nutshell CRM
    8.9
    10 Ratings
    16% above category average
    Task management10.039 Ratings9.09 Ratings
    Reporting8.128 Ratings8.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Nutshell CRM
    8.1
    11 Ratings
    7% above category average
    Forecasting9.213 Ratings8.08 Ratings
    Pipeline visualization9.024 Ratings7.810 Ratings
    Customizable reports9.020 Ratings8.610 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Nutshell CRM
    8.3
    9 Ratings
    10% above category average
    Custom fields9.140 Ratings8.09 Ratings
    Scripting environment8.97 Ratings9.01 Ratings
    API for custom integration9.16 Ratings7.04 Ratings
    Custom objects00 Ratings9.05 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Nutshell CRM
    8.0
    1 Ratings
    9% above category average
    Marketing automation8.25 Ratings8.01 Ratings
    Compensation management00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Nutshell CRM
    6.0
    12 Ratings
    20% below category average
    Mobile access9.626 Ratings6.012 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Nutshell CRM
    7.5
    2 Ratings
    10% below category average
    Role-based user permissions9.925 Ratings6.01 Ratings
    Single sign-on capability00 Ratings9.01 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Nutshell CRM
    Feature
    Less Annoying CRM
    -
    Ratings
    Nutshell CRM
    7.5
    8 Ratings
    2% above category average
    Social data00 Ratings7.08 Ratings
    Social engagement00 Ratings8.01 Ratings
    Best Alternatives
    Less Annoying CRMNutshell
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMNutshell
    Likelihood to Recommend
    10.0
    (49 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (35 ratings)
    7.0
    (2 ratings)
    Support Rating
    9.4
    (29 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Less Annoying CRMNutshell
    Likelihood to Recommend
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Nutshell, Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Nutshell, Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Nutshell, Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Nutshell, Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Nutshell, Inc.
    It's a good system! However, it's not industry specific so we don have some workarounds to make it work for our company
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Nutshell, Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Nutshell, Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
    Read full review
    Alternatives Considered
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Nutshell, Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Nutshell, Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.