Leap Patron Management vs. TicketLeap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Leap Patron Management
Score 8.0 out of 10
N/A
Leap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets, increase donations, and cultivate stronger bonds with their audience.N/A
TicketLeap
Score 4.7 out of 10
N/A
TicketLeap, powered by Leap Event Technology, provides a self-service ticketing platform with a mobile-first interface, customizable event listings, and comprehensive set of tools. This solution also offers box office and ticket scanning apps as well as client support.N/A
Pricing
Leap Patron ManagementTicketLeap
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Leap Patron ManagementTicketLeap
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWhen selling tickets on the platform, fees are $1 + 2% of the ticket price (plus 3% credit card processing). For tickets priced at $5 or below, a reduced fee of $0.49 (plus credit card processing) is charged, and for onsite ticket sales, only credit card processing fees are charged, while usual TicketLeap fees are waived. Free events are always free with TicketLeap.
More Pricing Information
Community Pulse
Leap Patron ManagementTicketLeap
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Leap Patron ManagementTicketLeap
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All AlternativesView all alternativesView all alternatives
User Ratings
Leap Patron ManagementTicketLeap
Likelihood to Recommend
6.0
(0 ratings)
4.7
(0 ratings)
User Testimonials
Leap Patron ManagementTicketLeap
Likelihood to Recommend
PatronManager is a great tool for building and managing your donor and ticket buyer lists, allowing you to leverage your collected data with custom reports and campaigns.
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In my opinion, for all events that require zero paper tickets
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Pros
  • Building custom reports is intuitive and user friendly.
  • Integration with third party apps such as MailChimp is seamless and functional.
  • Support requests are handled quickly, and the annual user conference offers special training and in-person demos.
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  • Their fee structure is very competitive, particularly for tickets that are $5 or less
  • Provides some flexibility with registration questions and specific ticket types
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Cons
  • Reporting features are difficult to use.
  • Built for orgs that have IT management, challenging at a small shop.
  • Not easily customizable.
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  • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
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Alternatives Considered
Raiser's Edge is the Ferrari of CRM software - it's beautiful and there are so many great features for all levels of giving, however, unless you are at a huge organization, this is a little too much. I loved using Little Green Light for its intuitive user friendly platform, but does not have the ticketing capacity needed to seat a 700-seat theatre, for up to 30 productions a year. PatronManager was the product that was best value for what we were getting for a small organization.
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Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
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Return on Investment
  • PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
  • PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.
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  • Increase profitability
  • Reduced efficiencies
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ScreenShots