TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Leap Patron Management

    Score8 out of 10
    N/ALeap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets, increase donations, and cultivate stronger bonds with their audience.N/A
    Pricing
    Leap Patron Management
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Leap Patron Management
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Leap Patron Management
    Considered Both Products
    Patron Technology
    Chose Leap Patron Management
    Raiser's Edge is the Ferrari of CRM software - it's beautiful and there are so many great features for all levels of giving, however, unless you are at a huge organization, this is a little too much. I loved using Little Green Light for its intuitive user friendly platform, but …
    Incentivized
    Chose Leap Patron Management
    The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Leap Patron Management
    Likelihood to Recommend
    6.0
    (2 ratings)
    User Testimonials
    Leap Patron Management
    Likelihood to Recommend
    Patron Technology
    PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side.
    Incentivized
    Read full review
    Pros
    Patron Technology
    No answers on this topic
    Cons
    Patron Technology
    • Reporting features are difficult to use.
    • Built for orgs that have IT management, challenging at a small shop.
    • Not easily customizable.
    Incentivized
    Read full review
    Alternatives Considered
    Patron Technology
    No answers on this topic
    Return on Investment
    Patron Technology
    • PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
    • PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.
    Incentivized
    Read full review
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