TrustRadius: an HG Insights company

Leap Patron Management vs. Ticketbud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Leap Patron Management

    Score8 out of 10
    N/ALeap Patron Management, a solution of Leap Event Technology, helps arts and culture organizations sell more tickets, increase donations, and cultivate stronger bonds with their audience.N/A

    Ticketbud

    Score5 out of 10
    N/ATicketbud is an event registration offering from the company of the same name in Austin, Texas.N/A
    Pricing
    Leap Patron ManagementTicketbud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Leap Patron ManagementTicketbud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$0.21 per ticket
    Additional DetailsThere is also a credit card processing fee of 3% per transaction
    More Pricing Information
    User Ratings
    Leap Patron ManagementTicketbud
    Likelihood to Recommend
    6.0
    (2 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Leap Patron ManagementTicketbud
    Likelihood to Recommend
    Patron Technology
    PatronManager is probably best for a larger organization with a dedicated technology expert because a lot of the features require someone to understand the back end a little bit more, especially when you need help (and a lot of the webinars or feature releases are way over the average person's head!). Data mining becomes frustrating because the reporting features are very backwards. PatronManager is very user friendly on the ticketing center and its easy to train new employees on this side.
    Incentivized
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    Ticketbud
    I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event
    Incentivized
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    Pros
    Patron Technology
    • Building custom reports is intuitive and user friendly.
    • Integration with third party apps such as MailChimp is seamless and functional.
    • Support requests are handled quickly, and the annual user conference offers special training and in-person demos.
    Incentivized
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    Ticketbud
    No answers on this topic
    Cons
    Patron Technology
    • Reporting features are difficult to use.
    • Built for orgs that have IT management, challenging at a small shop.
    • Not easily customizable.
    Incentivized
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    Ticketbud
    • Sleeker design.
    • More features for sharing on social media.
    Incentivized
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    Support Rating
    Patron Technology
    No answers on this topic
    Ticketbud
    I did not use the support.
    Incentivized
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    Alternatives Considered
    Patron Technology
    The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.
    Incentivized
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    Ticketbud
    I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.
    Incentivized
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    Return on Investment
    Patron Technology
    • PatronManager has saved us a lot of money compared to former ticketing software (Vendini).
    • PatronManager has less ticketing fees associated, enabling audiences to up their purchase with an add-on donation that we get to keep.
    Incentivized
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    Ticketbud
    • Positive - great cc processing price for ticket sales.
    • Positive - easy to setup interface.
    Incentivized
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    ScreenShots